Job summary
- Main area
- Hopspital Home Care Co-ordinator
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Part time - 36 hours per week (36 hrs per week / 0.96 WTE worked over three or four days. Shifts are either 08.00 - 21.00 / 08.00 - 14.00 / 15.00 - 21.00)
- Job ref
- 331-C6470624
- Employer
- University Hospitals of Morecambe Bay NHS Foundation Trust
- Employer type
- NHS
- Site
- Cross Bay
- Town
- Lancaster or Barrow in Furness
- Salary
- £25,147 - £27,596 Pro rata per annum
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Hospital Home Care Co-ordinator
NHS AfC: Band 4
''Creating a great place to be cared for and a great place to work''
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on the gov.uk website.
Job overview
Are you a dynamic, motivated, resilient individual with exceptional administrative skills?
You must be self-motivated and committed to providing a high quality service.
The Hospital Home Care Service supports patients to return home using the trusts supported discharge model and to continue their rehabilitation pathway in the community. The service is supported by a team of Physiotherapists and Occupational Therapists and Clinical Therapy Support Workers, thus enabling the patient’ rehabilitation journey to continue in the community in their own homes. The service also has registered nurse support with a Manager and Clinical Lead who provide 7 day support
The service provides support to the patients with their activities of daily living thus enabling them to remain in their own home. The service also supports patients in the terminal phase of their illness providing end of life care needs and psychological and spiritual support to patients and their families.
Main duties of the job
You will be required to develop strong links with other members of the multi-disciplinary team members involved in the discharge process and the on-going care needs of the individual patients in the community
You will be expected to use your own initiative and be able to work unsupervised, undertaking specific work including audit as necessary, as this role is pivotal to driving this service forward.
You should have a good working knowledge of eroster / EASY pay mileage system and Microsoft Office including ‘Word’, Excel and Microsoft Teams.
In addition to the office workload the co-ordinator will be required to support the staff and patients in the community in terms of staff supervision and patient care when service demands are needed (i.e. to cover staff sickness) This will involve supporting patients with an exercise programme and therapy treatments and assisting with personal care and activities of daily living
Working for our organisation
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Person specification
Education and qualification
Essential criteria
- NVQ 3 in administration or equivalent
Desirable criteria
- NVQ 4 diploma in business and administration
Experience
Essential criteria
- Proven experience in system set up and maintanance
- Experience in an administrative setting
- Experience in a care setting
Desirable criteria
- Proven NHS experience
- Good understanding of client group and their needs
Skills, ability and knowledge
Essential criteria
- Excellent organisational skills
- Ability to plan and organise workload effectively
- Ability to work accurately and under pressure
- Committed to continuous professional development of self and staff
- Ability to work unsupervised
- Effective communication skills
- Advanced keyboard skills
- Reliable and honest, with a respect for privacy and confidentiality
- To use a person centred approach at all times
- Professional and sensitive telephone manner
Desirable criteria
- Understanding of NHS systems
- Knowledge of NHS initiatives
- Ability to contribute ideas and follow though when appropriate
- Good understanding of client group
- Understanding of CQC requirements
Miscellaneous
Essential criteria
- Ability to be flexible to accomodate the needs of the service
- Ability to comply with the Trust policies
Desirable criteria
- Hold a full UK driving license and ability to use own car to travel in the community cross bay. There is a requirement to have Class 1 business insurance
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sharon Durdu
- Job title
- Discharge Lead Across Bay
- Email address
- [email protected]
- Telephone number
- 01524 512332
- Additional information
Discharge Lead Sharon Durdu
Tel: 01524 512332
OR
Catherine Woods
Clinical Lead for Hospital Home Care Service
Tel: 07971066555
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