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Job summary

Main area
Community
Grade
NHS AfC: Band 2
Contract
Permanent: Rotational post across service buildings
Hours
Part time - 15 hours per week (Tuesday & Wednesday 8.30-5pm)
Job ref
331-L4640524-A
Employer
University Hospitals of Morecambe Bay NHS Foundation Trust
Employer type
NHS
Site
Queen Victoria Health Centre
Town
Morecambe
Salary
£22,383 per annum/pro rata
Salary period
Yearly
Closing
14/07/2024 23:59

Employer heading

University Hospitals of Morecambe Bay NHS Foundation Trust logo

Reception/Clerical Officer - Community

NHS AfC: Band 2

''Creating a great place to be cared for and a great place to work''

University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.

Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on the gov.uk website.


Job overview

To provide administrative and clerical service and support to clinical staff/health professionals based at various community sites.

Undertake Reception Duties including answering telephone and dealing with general public.

Flexibility to provide cover at other community clinic bases.

Main duties of the job

Comprehensive clerical support to clinical services

Undertake general reception duties including alarm/de-alarm of building 

Booking patients into clinic/making appointments

Ordering stock

Clinic room bookings

Liaise with line manager in respect of buildings maintenance 

Working days Monday & Tuesday - 8.30-5pm

Based at Heysham Primary Care Centre but must be able to cover all Community bases in the area

 

Working for our organisation

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services. 

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person specification

Experience

Essential criteria
  • Previous/Recent reception experience
  • Flexibility to travel
  • Recent knowledge of microsoft 365
Desirable criteria
  • Knowledge of NHS
  • Good English written
  • Previous admin experience

Employer certification / accreditation badges

Disability Confident - two yearsVeteran AwareNo smoking policyDisability confident leaderArmed Forces Covenant Gold AwardNHS Pastoral CareStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Nicola Crierie
Job title
Professional Administration Lead North Lancs
Email address
[email protected]
Telephone number
07918 034251
Additional information

Contact hrs Monday - Friday 8 - 2pm

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