Job summary
- Main area
- Apprenticeships
- Grade
- NHS: Apprenticeship
- Contract
- Apprenticeship: 18 months (Anne Moore)
- Hours
- Full time - 75 hours per week (2 x 37.5 hours posts. Over Five days Monday - Friday)
- Job ref
- 262-A-24-6633630
- Employer
- North Cumbria Integrated Care NHS Foundation Trust
- Employer type
- NHS
- Site
- West Cumberland Hospital and Workington Hospital
- Town
- Whitehaven
- Salary
- £12,514 Per annum
- Salary period
- Yearly
- Closing
- 11/12/2024 23:59
Employer heading
AHP IMSK Services - Business & Administration Apprentice
NHS: Apprenticeship
Job overview
An exciting opportunity has arisen for highly motivated, enthusiastic and hardworking individuals to join the AHP IMSK Team as a Business and Admin Apprentice. The successful candidate will be based at West or East localities, across sites, within those areas.
Applicant should specify on application their preference for location.
Applicants must be willing to undertake NVQ level 2 in Business Administration.
Main duties of the job
The postholder will be expected to support AHP IMSK Clinical and admin team with a wide range of administrative duties. This role will be mainly be patient facing on a busy Reception desk and involving answering a busy telephone line.
Applicants will often be the first point of contact and a focal point for the service and will require clear communication skills.
Answering telephone
Working on a busy Reception desk
Scheduling clinics and appointments
Full administrative support to the IMSK AHP Team
See Job Description for comprehensive list of responsibilities,
See job description for more details.
Working for our organisation
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
· Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
· If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro – Tel: 0300 123 1999, or email: [email protected]
Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person specification
Qualifications
Essential criteria
- GCSE or equivalent in English and Maths
- Willingness to work towards Level 3 Qualification.
Desirable criteria
- NVQ 2 in Business Administration or equivalent ECDL or equivalent
Knowledge & Experience
Essential criteria
- Able to demonstrate working knowledge of Microsoft Outlook and Microsoft Office components.
Desirable criteria
- Basic experience of working in an office environment.
- Health or Social Care Work or volunteer experience
Skills & Aptitudes
Essential criteria
- Accurate data inputting.
- Ability to perform non routine activities such as answering queries, task related problem solving and progress chasing
- The ability to effectively liaise with patients in all forms of communication, e.g. face to face, and telephone
- Computer skills, systems, i.e. Microsoft suite.
- Planning / coordinating electronic diarised schedules and clinics.
- Understanding of issues related to confidentiality.
- General understanding of relevant legislation e.g. Data Protection, Health and Safety.
Personal Attributes
Essential criteria
- Self-motivated and able to work both independently and as part of a team.
- Ability to work on own initiative
- Ability to stay calm when under pressure.
- Ability to travel between sites
Other Requirements
Essential criteria
- Promotes trust values.
- Willing to participate in personal development.
- Being diligent, self-motivated and demonstrate a positive and proactive attitude.
- Ability to be adaptable and flexible and work with different teams or from different locations if required to provide holiday/sickness/vacancy cover.
- The ability to travel independently
Employer certification / accreditation badges
.png "Better Health - Silver")
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Anne Moore
- Job title
- Admin Team Lead (West Physiotherapy)
- Email address
- [email protected]
- Telephone number
- 01946 523636
- Additional information
Zoe Roberts-Koren (Admin Team Lead , Carlisle Physiotherapy)
01228 814737
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