Job summary
- Main area
- Urgent and Emergency Care
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 262-A-24-6375614
- Employer
- North Cumbria Integrated Care NHS Foundation Trust
- Employer type
- NHS
- Site
- West Cumberland Hospital
- Town
- Whitehaven, Cumbria
- Salary
- £41,659 - £47,672 per annum pro rata
- Salary period
- Yearly
- Closing
- 10/07/2024 23:59
Employer heading
![North Cumbria Integrated Care NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/590.png)
Deputy Service Manager
NHS AfC: Band 7
Job overview
Deputy Service Manager
If you are an experienced operational manager or looking to gain experience in this area, then the Emergency Care Collaborative at NCIC would love to hear from you.
We are looking to recruit a Deputy Service Manager to support the smooth running of Urgent and Emergency Care departments within the West Cumberland Hospital in Whitehaven, Cumberland Infirmary Carlisle and our community sites . This is an exciting, fast paced environment, working within the operational management team, supporting and assisting the Deputy General Manager in a wide variety of functions including management of performance targets, supporting the Emergency Department to ensure patient flow and medical resource management.
Main duties of the job
- Manage key constitutional performance targets and Healthcare Commission standards as delegated.
- Effectively influence service delivery, providing advice and direction in accordance with organisational policies and procedures.
- Lead and contribute to specific Trust wide projects or initiatives as requested by the Deputy General Manager.
- Manage specific change management processes whilst ensuring the patients’ needs continue to be met with high quality and cost effective services.
- Effectively communicate service reconfigurations and organisational changes to staff. Devise and implement innovative solutions to ensure seamless service provision.
- Hold responsibility for the effective financial management of at least one function within the service, ensuring expenditure is in line with the budgetary limits for the service.
- Deputise in the absence of the Deputy General Manager to ensure services are maintained.
- Serve as line manager to designated staff within the directorate, leading the recruitment process for areas of responsibility, taking action under Trust personnel policies (e.g. sickness / absence, grievance, disciplinary, capability) where necessary, with the support of the HR managers and the appropriate level of liaison with the Deputy General Manager.
- Ensure the directorate operates in an integrated way through the active coordination of the different professions, effective communication and promotion of effective multidisciplinary working.
Working for our organisation
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Detailed job description and main responsibilities
Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our policy for eligible vacancies?
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
- Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
- If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro – Tel: 0300 123 1999, or email: [email protected]
Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27 day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person specification
Knowledge
Essential criteria
- Current NHS performance agenda.
- Evidence based practice.
- Modernisation and change techniques.
- Continuing professional development with portfolio.
Desirable criteria
- Clinical governance
- Risk management
Experience
Essential criteria
- Implementation of national policy.
- Staff management.
- Managing a budget.
- Management of change.
Desirable criteria
- Acute / Community hospital experience
- Risk management.
- Service development.
- Policy development.
- Business case development.
- Project management.
Qualifications
Essential criteria
- Degree or equivalent
- Management diploma or equivalent.
- Essential IT skills (EITS) or equivalent.
Skills & Aptitudes
Essential criteria
- Excellent analytical skills with ability to grasp detail.
- Excellent communication, negotiation and presentation skills.
- Ability to effectively resolve conflict.
- Innovative and creative in producing future service developments.
- Ability to deal with HR issues.
- Leadership skills.
- Effective decision-making skills.
- Ability to prioritise work to meet deadlines.
- Able to use initiative appropriately.
Desirable criteria
- • Project management skills.
Personal Circumstances
Essential criteria
- Motivation
- Proactive.
- Assertive.
- Confident.
- Committed to quality improvement.
- Team orientated.
Other Requirements
Essential criteria
- Able to participate in shift operational rota (14:00 – 22:00) 7 days per week
- Able to travel between sites.
- Postholder will be expected to work across multiple sites
Desirable criteria
- Driving licence.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sue Reynolds
- Job title
- Deputy General Manager
- Email address
- [email protected]
- Telephone number
- 07881257537
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