Trosolwg o'r swydd

Exciting opportunities have arisen to be part of DCHS Integrated facilities Team (IFM) Bank.

We are actively recruiting Hotel Services Assistants -Receptionist  into the following localities: 

Ripley

Heanor

Ilkeston

What really matters to us is providing every one of our patients with an excellent experience, a service that really cares and one that delivers the right outcome and we achieve this every day.                                  

Working within IFM service, you will become an active member of our team working closely with other disciplines and have the opportunity to work across our units and wards.

Previous experience is desirable, but not essential as full training is provided. 

Prif ddyletswyddau'r swydd

·       Responsible for a busy switchboard and reception area, liaising with members of the public and other services and departments, both Derbyshire Community Healthcare Services (DCHS) and external organisations.

·       Provide comprehensive reception clerical duties, which may include cash handling and banking; ordering stationery and supplies; receipt and distribution of incoming mail; franking and posting outgoing mail; answering all telephone queries and forwarding calls to appropriate services

·       Provide an administrative service as required to the Podiatry and Physio departments using appropriate IT and telephone systems

·       Provide a friendly, helpful and professional service

·       To ensure that public areas are kept clean and tidy

Gweithio i'n sefydliad

Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire. We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people’s own homes and via virtual consultations.

During the pandemic response we have led the implementation of public vaccination centres in collaboration with partners across health and social care.

We take the health, safety and well-being of our colleagues very seriously and all of our staff are fully trained and provided with the correct uniform and PPE to ensure they can undertake their tasks in a safe and effective manner at all times.

Derbyshire Community Health Services NHS Foundation Trust (DCHS) is one of the largest providers of specialist community healthcare in England and we currently employ around 4,500 staff.  We deliver a variety of services across Derbyshire, caring for nearly 1.8 million patients each year.

We deliver patient care through 11 community hospitals, 4 minor injury units, 29 health centres and a learning disability centre.  Another key part of our service is out in the community where we care for people in their own homes via therapists, health visitors and district nurses, and promoting public health in the wider community.  As a Trust we care for patients of all ages with a special focus on the needs of elderly people and the very young.

DCHS has been recognised as a top 10 NHS organisation to work for in the UK by the Health Service Journal and NHS Employers in their Best Places to Work 2015 campaign.  The Trust is also the runner-up in the category for the best NHS community trust employer.

TWITTER/FACEBOOK - DCHS has its own Social Media accounts for recruitment. Follow us/like us via @dchsjobs

Our vision “to be the best provider of local healthcare and to be a great place to work”

Our values:

1) To get the basics right
2) To act with compassion and respect
3) To make a difference
4) To value and develop teamwork
5) To value everyone’s contribution because everyone matters

The majority of our locations offer free parking facilities for staff.

We will communicate with you regarding your application via email so please check your email account on a regular basis.  If using hotmail, MSN or yahoo email accounts please check your 'junk/spam' mail regularly.

If you require any support in completing the application form please do not hesitate to contact the Recruitment Team,   01332 564856, option 1, option 1  or   [email protected]  and we will be happy to provide assistance.

Please note - if we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment. 

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for our service and for you.  Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.