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Job summary

Main area
Administration
Grade
Apprentice
Contract
Apprenticeship: 15 months (This is an apprentice wage)
Hours
Full time - 37.5 hours per week
Job ref
166-SS-6849418
Employer
Chesterfield Royal Hospital NHS Foundation Trust
Employer type
NHS
Site
Chesterfield Royal Hospital
Town
Chesterfield
Salary
£12,514 per annum
Salary period
Yearly
Closing
31/03/2025 23:59
Interview date
29/04/2025

Employer heading

Chesterfield Royal Hospital NHS Foundation Trust logo

Business Administration Apprentice

Apprentice

Job overview

Hello, we are Chesterfield Royal Hospital, an extraordinary place to undertake an apprenticeship programme. We have helped many local people gain invaluable experience of working in the NHS today, along with a nationally recognised qualification.

 What is the role?

We are looking for a remarkable candidate for our 15-month Business Administrator Apprenticeship (Level 3) programme, to provide efficient and effective administrative services to the Audiology Department.  Applicants must be able to communicate effectively with staff and patients and perform duties accurately including taking responsibility for initiating and completing tasks, managing priorities and time in order to successfully meet deadlines to include answering the telephone, data inputting and archiving documents.

 Who are we looking for?

The post will be demanding so we are looking for candidates who are ready for the challenge and share our CARE values. You will need to be able to demonstrate good communication and team working skills. Previous work experience in an office environment is desirable but not essential.

 Eligibility and entry requirements

Applicants need to hold a minimum of  GCSE grades C/4 or L2 functional skills equivalent in Maths and English. You must be 16 or over and have been a resident in the UK for the last three years.

 

Main duties of the job

Future Prospects

During your 15 month apprenticeship you will be gaining valuable, transferable administrative skills and experiences that will enable you to apply for further jobs/posts in both the NHS and other sectors.

 How to apply

Read our Job Description and Person Specification for further information about the role and the skills we are looking for. Apply online using the links. If shortlisted, you will receive an email inviting you to an interview. Further details, including dates and directions will be emailed to you.

If you have any questions, please email [email protected]

Working for our organisation

Our Vision is to be a first-class provider of sustainable healthcare services, delivering the best possible care for our patients; and being a great place to work for our people. Our Proud to CARE philosophy supports this vision - and we all play a part in achieving it, by living up to the values we promise to our patients and each other. As members of staff we will always:


COMPASSION – treating everyone with kindness - welcoming diversity and inclusion, considering individual needs; and challenging inappropriate behaviours outside of our values

AMBITION – Aspiring to be the best - reaching high standards, providing exceptional care and services; and achieving measurable improvements in people's health and wellbeing

RESPECT – Valuing and appreciating everyone - listening, learning and acting on their experiences, being open and honest; and recognising that working with others brings benefits

 ENCOURAGEMENT – Opportunities for all - supporting education and development, helping people to bring their improvement ideas to life and speak-up; and getting everyone involved in our future.

Detailed job description and main responsibilities

Please view the Job description and person specification for more information as you will need to have the essential criteria to be shortlisted

Person specification

Qualifications

Essential criteria
  • Educated to GCSE grade C or above or equivalent Level 2 Functional skills in Maths and English
Desirable criteria
  • Typing Qualification or equivalent

Skills and Knowledge

Essential criteria
  • Some understanding of customer service
  • Some knowledge of IT packages – Microsoft Office, Excel etc
Desirable criteria
  • Understanding of confidentiality and data protection

Experience

Essential criteria
  • Experience of prioritising, planning and organising own tasks.
  • Working within guidelines
  • Computer skills and Data Entry
Desirable criteria
  • Experience of working in a busy office environment or reception role
  • Experience of customer service or dealing with the public
  • Experience of dealing with difficult situations and confrontations
  • Experience of call handling

Personal attributes

Essential criteria
  • Very good communication skills with the ability to listen actively.
  • Professional manner
  • Good interpersonal skills
Desirable criteria
  • Ability to work as part of a team
  • Ability to work alone

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveMindful employer.  Being positive about mental health.Disability confident employerInvesting in VolunteersArmed Forces Covenant Bronze Award

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Deb Farr
Job title
Audiology Service Mananger
Email address
[email protected]
Telephone number
01246 512210
Additional information

[email protected]

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