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Crynodeb o'r swydd

Prif leoliad
Back Office Business Team
Gradd
Not Agenda for Change
Contract
Parhaol: Full Time
Oriau
  • Llawnamser
  • Rhan-amser
37.5 awr yr wythnos (Various)
Cyfeirnod y swydd
166-RPC-6401521
Cyflogwr
Chesterfield Royal Hospital NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Rectory Road Medical Centre
Tref
Chesterfield
Cyflog
£22,368.06 pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
31/07/2024 23:59

Teitl cyflogwr

Chesterfield Royal Hospital NHS Foundation Trust logo

Business Services Administrator

Not Agenda for Change

Trosolwg o'r swydd

We’re looking for someone with excellent administration skills to join our Business Services Team at Royal Primary Care  based at our Rectory Road site in Staveley.

  • 37.5 hours per week

Prif ddyletswyddau'r swydd

·         To process all Subject Access Requests in a timely manner.

·         To process insurance / medical reports are completed and returned in a timely manner.

·         Ensure all invoices for work carried out are actioned accordingly.

·         Ensure routine, urgent and 2WW referrals are actioned within timeframes.

·         To update SystmOne with incoming information with regards to patient details, registering and de-registering of patients as appropriate.

·         Updating SystmOne with regards to notifications of patient deaths.

·         Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team.

Gweithio i'n sefydliad

Currently rated “Good” by the Care Quality Commission, we’re striving towards being Outstanding.  Our vision is to be an exceptional provider of family medicine, dedicated to our patients, and we’re on a mission to improve our community’s health and reduce inequality.   

Royal Primary Care surgeries are part of Chesterfield Royal Hospital Foundation Trust and this brings the benefits of being part of a larger organisation.  As well as an NHS pension, you’ll have access to training and development opportunities and a whole raft of well-being initiatives to look after your physical and mental health.   At Royal Primary Care, your happiness is at the heart of our appraisal system and we place great importance on everyone feeling included.  You’ll have an equal say in how we look after you through access to our annual staff survey. 

(Please note that this is not Agenda for Change)

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

To work within the Back Office Business Services Team on various functions to ensure the smooth running of the organisation.

Must be able to work on their own as well as part of a team

Self-motivated

Prioritise own workload

Able to work under pressure

Work to deadlines and targets

Analytical skills

Must have a keen eye for detail, inputting data accurately 

Quick Leaner

The successful candidate should have great I.T. skills and knowledge of Excel, Word, MS Teams, and Outlook.

Other essential skill/qualifications are GCSE/ Functional Skills in English & Maths Level C/ Grade 4, ability to follow instructions, a desire for service improvement, having a pro-active approach in learning, attention to detail, problem solver and produce quality work. 

Desirable skills/ qualifications are Medical Terminology, NVQ or equivalent in Business Administration, knowledge of an NHS environment, knowledge of working with SystmOne (or equivalent). Previous read coding advantageous 

Manyleb y person

Qualifications and Training

Meini prawf hanfodol
  • GCSE in Maths & English grade C or above
  • ECDL or equivalent
Meini prawf dymunol
  • NVQ or equivalent Customer Care
  • Formal training in a public-facing environment
  • Knowledge of GP computer systems, preferably Systmone

Experience

Meini prawf hanfodol
  • Working with the public
  • Understanding of back office functions
Meini prawf dymunol
  • Telephone call handling Experience
  • Understanding of patient confidentiality and iGDPR

Skills and Knowledge

Meini prawf hanfodol
  • Good Team working skills
  • Effective time management skills
  • Ability to work independently following verbal or written instructions
  • Clear communication skills
  • Able to work independently or part of a team
  • Understanding of the referral process for patients from primary to secondary care
  • Understanding of Subject Access Requests and other types of requests from patients and or outside agencies
Meini prawf dymunol
  • Knowledge of searches within SystmOne
  • Knowledge of appointment process
  • Use of SMS system
  • Use of admin email
  • Understanding of the issues around safeguarding

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyAge positiveMindful employer.  Being positive about mental health.Disability confident employerInvesting in VolunteersArmed Forces Covenant Bronze Award

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Gina Houchin
Teitl y swydd
Deputy Practice Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01246 748093
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg