Job summary
Employer heading
Theatre Receptionist
NHS AfC: Band 2
Job overview
An exciting opportunity has arisen for an individual to join our friendly and professional team within the Theatre Operating Department as a Theatre Receptionist . We provide care for emergency and elective patients across a range of specialities, these include General Surgery, Orthopaedics, Gynaecology and Obstetrics, ENT, Maxillofacial, Breast, Urology and Ophthalmology.
To provide an important clerical role to the operating department, which supports the co-ordination and communication of timely admission to theatres. To ensure that all changes to theatre lists are reflected on the Ormis system. To liaise with multi-disciplinary teams and departments. To receive patients from the Day case and Inpatient admission areas and from across the Surgical wards.
Main duties of the job
- To receive and signpost all visitors to the Operating Department.
- To deal with enquiries courteously and efficiently.
- To provide administrative support for activity associated with the working of the Operating Department.
- To ensure theatre lists are updated on the Ormis system in a timely way, when changes or updates are made.
- To receive and relay messages throughout the department.
- Assist in routine office procedures, including the transportation of documentation, photocopying, filing and general clerical work.
- Maintain communication and liaise with other hospital departments and outside callers.
- Inputting patient data and other duties in relation to the trust and department computer systems as and when necessary. Ensuring information can be retrieved easily on request.
- Establish and maintain working relationships with other members of staff within the units to ensure efficient and smooth running of them.
Working for our organisation
Chesterfield Royal Hospital is located in Calow, Chesterfield, which is situated on a green field site on the edge of the Peak District National Park. It is home to the Crooked Spire and is also close to Sheffield, Derby and Nottingham, thus offering numerous choices for recreational activities and lifestyles.
Chesterfield Royal Hospital was officially opened by the queen in 1985 and since then it has continued to expand and modernise, currently holding approximately 550 beds. We provide acute in-patient and out-patient care for Chesterfield and the surrounding rural area of North Derbyshire, serving a population of approximately 350,000 people.
Detailed job description and main responsibilities
Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role.
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Person specification
Qualifications & Training
Essential criteria
- Educated to GCSE standard or equivalent to include English & Maths at grades A-C (or equivalent)
Desirable criteria
- Completed secondary school education
Experience
Essential criteria
- Relevant clerical experience
- Use of telephone in a busy environment
Desirable criteria
- Previous experience within a healthcare environment
- Customer Care experience
Skills & Knowledge
Essential criteria
- Ability to work under pressure
- Ability to prioritise workload
- Ability to deal with a variety of tasks simultaneously
- VDU/Keyboard skills
- Understanding of office procedure
Desirable criteria
- Knowledge of PAS system
Personal Attributes
Essential criteria
- Smart appearance
- Polite manner
- Effective written and verbal communication
- Works as a team member
- Awareness/understanding of confidentiality
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lisa Sperring
- Job title
- Theatre Manager
- Email address
- [email protected]
- Telephone number
- 01246 516682
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