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- Prif leoliad
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- NHS AfC: Band 2
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- Prentisiaeth: 15 mis (Band 2 Annex 21)
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- Llawnamser - 37.5 awr yr wythnos (See rotas in advert)
- Cyfeirnod y swydd
- 842-SCS-4567-24
- Cyflogwr
- Derbyshire Community Health Services NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Wheatbridge Health Centre
- Tref
- Chesterfield
- Cyflog
- £22,383 Annex 21
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- Today at 23:59
Teitl cyflogwr
![Derbyshire Community Health Services NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/366.png)
Clinic Clerk Apprentice
NHS AfC: Band 2
The Trust is currently under-represented in terms of individuals from BME backgrounds and welcomes applicants from these communities. DCHS is also an LGBT inclusive employer. Selection will be on a basis of merit. The Trust has achieved the status of a Disability Confident Leader and guarantees to invite to assessment applicants who meet the criteria for the job vacancy. To ensure the diversity of the workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Be outstanding – join an outstanding team!
Trosolwg o'r swydd
We are looking to appoint a highly-motivated, enthusiastic, efficient and friendly person to be part of our Central Booking Line and Reception Team.
The Clinic Clerk Apprentice within Integrated Sexual Health Services will work in a busy integrated sexual health environment, within a multidisciplinary team.
We have 2 apprenticeship posts available covering various opening hours for our service.
Our opening times are -
07:45 – 19:00 – Monday – Thursday
07:45 – 17:00 – Friday
09:45 – 13:15 – Saturday
Post 1 – 37.5 hours over a 4 week period
Day |
Start |
Finish |
Role |
weekly |
Mon |
07:45 |
19:00 |
10.75 |
|
Tue |
07:45 |
19:00 |
10.75 |
|
Wed |
07:45 |
13:15 |
5.5 |
|
Fri |
07:45 |
17:00 |
8.75 |
|
Sat |
09:45 |
13:15 |
week 3 |
3.5 |
Sat |
09:45 |
13:15 |
week 4 |
3.5 |
Post 2 – 37.5 hours over a 4 week period
Day |
Start |
Finish |
Role |
weekly |
Mon |
07:45 |
18:30 |
10.25 |
|
Tue |
13:00 |
19:00 |
6 |
|
Wed |
07:45 |
19:00 |
10.75 |
|
Fri |
07:45 |
17:00 |
8.75 |
|
Sat |
09:45 |
13:15 |
week 2 |
3.5 |
Sat |
09:45 |
13:15 |
week 4 |
3.5 |
Prif ddyletswyddau'r swydd
The Clinic Clerk within Integrated Sexual Health Services will work in a busy integrated sexual health environment, within a multidisciplinary team.
You will:
- Work effectively as part of the reception and central booking telephone line teams across clinic settings in North Derbyshire, dealing with enquiries promptly, politely and effectively in all circumstances. This will involve asking clients sensitive questions.
- Ensure clinic is conducted efficiently and is properly prepared to receive patients before clinic and secured after clinic sessions.
- Use the Inform electronic patient records system to book, amend, and cancel appointments, as well as arriving patients coming into service
- Assist in clerical/administrative duties as required
- Observing and maintaining strict confidentiality with regards to any patients/family/staff records and information in line with the requirements of the Data Protection Act
- Dealing appropriately with instructions or queries from staff, clinicians and partner organisations
Derbyshire Community Health Services is unable to sponsor international applicants in this role. You can find out more about how you can work in the UK by visiting Work in the UK - GOV.UK (www.gov.uk)
It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract.
Gweithio i'n sefydliad
Integrated Sexual Health Services has clinics at our Wheatbridge and Florence Nightingale Community Hospital Site in additional to many peripheral clinics across Derby and Derbyshire.
DCHS employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
Manyleb y person
Education, Qualifications and Training
Meini prawf hanfodol
- Maths and English - GCSE Grade 4 / C or above
- Experience of using Microsoft Office (Word, Excel, Teams) or willingness to learn.
- Willingness to work towards Level 2 Customer Service Qualification.
Experience and Knowledge
Meini prawf hanfodol
- Demonstrate a flexible approach to work
- Demonstrate a non-judgemental attitude towards clients
- Understanding and recognising the importance of confidentiality and data protection
- Ability to follow instructions accurately.
Skills and Attributes
Meini prawf hanfodol
- Excellent interpersonal skills
- Demonstrate excellent verbal and written communication skills
- Ability to work on own or part of a team
- Ability to provide a welcoming environment for patients, health professionals and members of the public
- Excellent telephone manner with the ability to build a rapport over the telephone
- Good organisational skills
Values, Drivers and Motivators
Meini prawf hanfodol
- Putting patients at the heart of everything that we do, promoting their health at every opportunity
- Go the extra mile for patients, carers, colleagues and the good of the organisation
- Eliminate waste and ensure we work as efficiently and flexibly as possible
- Take responsibility for promoting the reputation and image of DCHS at every opportunity
- Continuously improve our performance and our service
Personal Qualities
Meini prawf hanfodol
- Calm, confident and professional manner
- A positive and flexible approach to cover the demands of the service
- Tact and sensitivity
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Rachel Bunting
- Teitl y swydd
- Service Development Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07815 494440
- Gwybodaeth i gefnogi eich cais
Elly Casey - Admin Team Lead 07805 821072
Rhestr swyddi gyda Derbyshire Community Health Services NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector