Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Fixed term: 6 months ((or secondment))
- Hours
- Full time
- Part time
- Job share
- Job ref
- 383-ACA-5047-24
- Employer
- Derbyshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- The Hartington Unit
- Town
- Chesterfield
- Salary
- £24,071 - £25,674 per annum, pro rata
- Salary period
- Yearly
- Closing
- 29/01/2025 23:59
Employer heading
Crisis Team Administrator
NHS AfC: Band 3
Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Job overview
Assessment Services
An opportunity has arisen for a full time team administrator covering Monday-Friday. Part time and job share applications welcomed.
The post will be for Chesterfield Crisis Resolution and Home Treatment Team, working at their base at the Hartington Unit.
We are looking for an experienced, highly motivated Team Administrator to assist in the delivery of a comprehensive, professional and high quality, front-of-house service.
The post holder will primarily work alongside the clinical team.
Please note that there is the possibility that this post may be made permanent in the future.
It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract.
Main duties of the job
The post holder will provide, maintain and develop a high quality administrative/secretarial support to the Clinical Team and Operational Leads, reflecting the professionalism of the service and with our Partner Agencies.
Dealing with telephone enquiries from patients, carers and professionals.
Working for our organisation
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
DHCFT is an NHS Foundation Trust that strives for innovation and improvement for the service and individuals that work within it.
Our Vision is to make a positive difference in people’s lives by improving health and wellbeing.
Our Objectives are to provide great care, be a great place to work and best use of money.
Our Values of People first, Respect, Honesty, & Do your best are why our workforce chose to work for the NHS & DHCFT.
CQC rated us as 'GOOD’ overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the Trust.”
Benefits include:
-
- Commitment to flexible working where this is possible
- 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years’ service
- Yearly appraisal and commitment to ongoing training
- Generous NHS pension scheme
- Good maternity, paternity and adoption benefits
- Health service discounts and online benefits
- Incremental pay progression
- Free confidential employee assistance programme 24/7
- Access to our LGBT+ network, BAME Network and Christian Network
- Health and wellbeing opportunities
- Structured learning and development opportunities
Detailed job description and main responsibilities
Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
The role will include providing administrative and secretarial support to the Crisis Team. Therefore, you must have excellent written and verbal communication skills, together with a good working knowledge of Microsoft computer packages.
You will possess an information technology qualification or equivalent qualification in typewriting/word processing and skills and experience around standards of spelling and grammatical accuracy.
You will need to be able to input data and analyse and complete reports.
You will need to be able to respond to telephone calls in a calm, sensitive manner.
Person specification
Qualifications
Essential criteria
- RSA III Typing/Word Processing or equivalent qualification (or demonstrable skills and experience)
Skills
Essential criteria
- Ability to input data and analyse and complete reports
Experience
Desirable criteria
- Previous experience of working within health/mental health care
Knowledge
Essential criteria
- Current knowledge of electronic patient record systems
Desirable criteria
- Knowledge of auditing processes
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Louise Peers
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 01246 512831
- Additional information
Louise James, Team Administrator on 01246 512831.
If you have problems applying, contact
- Address
-
Recruitment Team
- Telephone
- 01332 564856, option 1, option 1 (please note, my normal working days are Wed, Thurs & Fri)
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