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Crynodeb o'r swydd

Prif leoliad
Imaging
Gradd
Band 2
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday to Friday 08.30-17.00hrs)
Cyfeirnod y swydd
320-CDCS-3094
Cyflogwr
University Hospitals of Derby and Burton NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Royal Derby Hospital & Community
Tref
Derby
Cyflog
£22,383 pro rata pa
Cyfnod cyflog
Yn flynyddol
Yn cau
Today at 23:59
Dyddiad y cyfweliad
16/07/2024

Teitl cyflogwr

University Hospitals of Derby and Burton NHS Foundation Trust logo

Pathway Support

Band 2

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.

University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services.  The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds.  All individuals are valued and given every opportunity to succeed based on merit.

The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.

The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities.  This commitment is to guarantee an interview for any candidate that has disclosed a disability under the Equality Act 2010 and who meets the essential criteria set out in the person specification.  Reasonable adjustments under the Equality Act 2010 will be considered upon request.

 

Join us and help make a real difference to our Trust.

Here’s more about the role and what we’re looking for; 

Trosolwg o'r swydd

We require an enthusiastic, organised and flexible individual to support patient scheduling and reception duties within the Imaging Business Unit at University Hospitals of Derby and Burton (UHDB) NHS Foundation Trust,  working cross-site at Florence Nightingale Community Hospital and Royal Derby Hospital.

The Imaging Business Unit is a diverse and exciting department with services delivered across 2 acute hospitals at Royal Derby Hospital and Queens Hospital Burton as well as 7 community sites throughout Derbyshire and East Staffordshire.

Responsibilities of this role will include administration and clerical support for the scheduling of patients requiring diagnostic tests across a number of different clinical areas within Imaging, e.g X-Ray, Ultrasound, CT Scan, MRI Scan, Nuclear Medicine, Bone Density.

There are opportunities for personal development within both admin and clerical and clinical teams within the Imaging Team.  

Prif ddyletswyddau'r swydd

Applicants must be confident communicators with the ability to liaise with colleagues and patients. Essential qualities are strong organisational/time management skills with the ability to multi-task and work under pressure. Flexibility is required as the post holders will be required to work across UHDB.

Applicants should have demonstrable experience of working in a busy customer-focussed or care environment or have call handling and reception experience.  Applicants must be experienced in using  IT systems and/or appointment systems although training will be given.

Core skills/qualifications include: educated to English Language and Mathematics at O’ level/GCSE level, IT literacy, good written and verbal communication skills, the ability to work as part of a team and individually, with minimal supervision.

Closing date of applications: 3 July 2024

Interview date: 16 July 2024

Gweithio i'n sefydliad

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

  • Development opportunities, both professional and leadership development
  • On-going support from recruitment to when you join our team and beyond.
  • Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

  • We see on average 4810 OP appointments a day.
  • We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
  • An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
  • Our hospitals admit an average of 195 emergency patients daily.
  • Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
  • We are one of only 7 Trusts nationally with more than 50 operating theatres.
  • We carry out more than 140 elective procedures each working day.
  • UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Manyleb y person

Good written communication

Meini prawf hanfodol
  • Good written communication on application form
  • Demonstrates the experience and ability to communicate across different staff groups both verbally and in a written form
  • Demonstrates a good standard of education in English and Maths (O Level, GCSE)

Customer service experience

Meini prawf hanfodol
  • Demonstrates experience in a patient facing/customer service environment

Admin office experience

Meini prawf hanfodol
  • Demonstrates experience of working in an office environment and familiarity with office roles and responsibilities (taking telephone calls, processing paperwork, maintaining records
  • Demonstrates experience working with a team as well as undertaking tasks on their own
  • Demonstrates experience making and receiving telephone calls and being a point of contact for customers/patients

IT literacy

Meini prawf hanfodol
  • Demonstrates experience working with different IT systems and managing data
  • Good working knowledge of MS Office
  • Experience handling multiple data sources (across IT systems and paper based)
Meini prawf dymunol
  • Knowledge and experience of Imaging based IT

Organisational skills

Meini prawf hanfodol
  • Demonstrates experience and the ability to prioritise their own workload
  • Demonstrates experience managing multiple tasks

Bathodynnau ardystio / achredu cyflogwyr

No smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStep into healthArmed Forces CovenantNational Preceptorship for Nursing Quality Mark 2024

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Gabrielle kidd
Teitl y swydd
Team Leader
Cyfeiriad ebost
[email protected]
Rhif ffôn
07379078596
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg