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Crynodeb o'r swydd

Prif leoliad
Urology
Gradd
Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
320-SURG-1019
Cyflogwr
University Hospitals of Derby and Burton NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Royal Deby Hospital
Tref
Derby
Cyflog
£22,816 - £24,336 pro rata pa
Cyfnod cyflog
Yn flynyddol
Yn cau
07/07/2024 23:59
Dyddiad y cyfweliad
18/07/2024

Teitl cyflogwr

University Hospitals of Derby and Burton NHS Foundation Trust logo

Urology Support Secretary

Band 3

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.

University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services.  The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds.  All individuals are valued and given every opportunity to succeed based on merit.

The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.

The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities.  This commitment is to guarantee an interview for any candidate that has disclosed a disability under the Equality Act 2010 and who meets the essential criteria set out in the person specification.  Reasonable adjustments under the Equality Act 2010 will be considered upon request.

 

Join us and help make a real difference to our Trust.

Here’s more about the role and what we’re looking for; 

Trosolwg o'r swydd

An opportunity has arisen for a flexible and motivated individual to join the surgical secretariat team working as a Pathway Coordinator/Support Secretary within Urology

This is a full time, 37.5 hour/week substantive post and the post holder will work Monday – Friday 0900 – 1700 hours.

You will provide secretarial/administrative services to one Consultant within the established team and also support existing medical secretaries by providing a quality and efficient service to our surgeons and patients.  You will act as the point of contact for patients and clinical staff, and ensure that all queries are answered with skill, sensitivity and in a courteous and professional manner

Prif ddyletswyddau'r swydd

Responsibilities of this role cover a wide range of administration and secretarial duties including audio typing clinical correspondence from digital dictation, clinic preparation, appointment scheduling, and waiting list management, maintaining accurate patient case notes, diary management and dealing with a wide range of telephone queries therefore a flexible approach to workload is required.

Key to this role is the compilation and management of the waiting lists for your Consultant in accordance with the Patient Access Policy and the 18 week RTT targets. You will also need to establish and maintain your patient tracking system.  Full training will be given regarding waiting list management.

Applicants must be confident communicators with the ability to liaise with staff at all levels. The successful candidate will also be able to demonstrate good customer service skills as interaction with patients and relatives will be a daily occurrence and may require a sensitive approach.

Essential qualities include strong organisational and time management skills with the ability to multi-task and work under pressure. 

Applicants should be able to demonstrate previous experience within an administration/secretarial setting and have a minimum of one years’ experience of working in a patient orientated environment

Closing date of applications: 7th July  2024

Interview date: 18th July 2024

Gweithio i'n sefydliad

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

  • Development opportunities, including both professional and leadership development
  • On-going support through every step of the way from recruitment to when you join our team and beyond.
  • A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:

  • We see on average 4810 OP appointments per day.
  • We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
  • An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
  • Our hospitals admit an average of 195 emergency patients daily.
  • Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
  • We are one of only 7 Trusts nationally with more than 50 operating theatres.
  • We carry out more than 140 elective procedures each working day.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Manyleb y person

Qualifications

Meini prawf hanfodol
  • NVQ 3 Administration or demonstrable administration experience
  • Educated to a good standard of Maths or English (GCSE grade 4 and above or O Level grade C and above)

Experience

Meini prawf hanfodol
  • Demonstrable experience in admin/secretarial role including wide range of administration and clerical duties
  • Experience of Microsoft office suite (word, excel)
  • Demonstrates the ability to work autonomously escalating where appropriate
  • Demonstrates good communication skills
Meini prawf dymunol
  • Previous experience of audio typing
  • Knowledge of cancer pathway/targets

Planning and Organisational Skills

Meini prawf hanfodol
  • Demonstrates working using own initiative
  • Demonstrable experience managing multiple tasks and prioritising workload

Bathodynnau ardystio / achredu cyflogwyr

No smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStep into healthArmed Forces CovenantNational Preceptorship for Nursing Quality Mark 2024

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Bethany Lipscomb
Teitl y swydd
Service Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01332 787704
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg