Job summary
- Main area
- Ward 302 (Cancer Business Unit)
- Grade
- Band 2
- Contract
- 12 months (Fixed term / Secondment)
- Hours
- Part time - 15 hours per week (Shift patterns)
- Job ref
- 320-CDCS-3126
- Employer
- University Hospitals of Derby and Burton NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Derby Hospital
- Town
- Derby
- Salary
- £23,615 pro rata pa
- Salary period
- Yearly
- Closing
- Today at 23:59
- Interview date
- 26/09/2024
Employer heading
![University Hospitals of Derby and Burton NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/365.png)
Ward Receptionist
Band 2
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.
University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.
As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.
The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.
Armed Forces and Disability Confident guaranteed interview scheme
To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meets the essential criteria set out in the person specification, to help them overcome barriers to find civilian employment. The scheme will operate for all external recruitment.
The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities. This commitment is to guarantee an interview for any candidate that has disclosed a disability under the Equality Act 2010 and who meets the essential criteria set out in the person specification. Reasonable adjustments under the Equality Act 2010 will be considered upon request.
Join us and help make a real difference to our Trust.
Here’s more about the role and what we’re looking for;
Job overview
If you are looking for a new challenge and are interested in joining our wonderful University Hospitals of Derby and Burton (UHDB) team and you feel passionate about patient care then we would love to hear from you.
We’re looking for passionate and committed individuals who share our values and want to invest in continuously improving patient experience. You will have good people and communication skills. Administrative experience is preferred but not essential; training will be given. There is an element of being able to work on your own initiative alongside a job share and clinical staff.
Main duties of the job
The main duties will be working on the reception desk admitting and discharging patients, answering the phones, booking outpatient appointments, tracking patient notes and other administrative duties.
You will work alongside consultants, nursing staff and more. The post holder will need to be computer literate, ideally with knowledge of the hospital system, however training will be given. Good communication and telephone skills are essential in this role
Closing date of applications: 12 September 2024
Interview date: 26 September 2024
Working for our organisation
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
- Development opportunities, both professional and leadership development
- On-going support from recruitment to when you join our team and beyond.
- Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
- We see on average 4810 OP appointments a day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
- UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Detailed job description and main responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers
Person specification
Experience
Essential criteria
- Admin/customer service experience
- Experience working within a busy environment
- Good communication skills/good written application
Desirable criteria
- Previous experience in a health care setting
Qualifications
Essential criteria
- GCSE grade C in both Maths and English or above
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Roslyn Boddy
- Job title
- Pathway Team Leader
- Email address
- [email protected]
- Telephone number
- 07385516939
If you have problems applying, contact
- Address
-
University Hospital of Derby and Burton NHS Foundation Trust
Training Centre
Rehab Block
Level 3
Derby
Derbyshire
DE22 3NE
- Telephone
- 01332 788466
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