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Job summary

Main area
Administration
Grade
NHS AfC: Band 2
Contract
6 months (Fixed Term)
Hours
Full time - 37.5 hours per week (Mon-Fri; 09:00-17:00)
Job ref
383-OPC-5604-25
Employer
Derbyshire Healthcare NHS Foundation Trust
Employer type
NHS
Site
Ilkeston Resource Centre, Ilkeston Community Hospital
Town
Ilkeston
Salary
£24,169 pa, pro rata
Salary period
Yearly
Closing
17/04/2025 23:59

Employer heading

Derbyshire Healthcare NHS Foundation Trust logo

Administration Support (Older People's Community Care)

NHS AfC: Band 2

Want to make a real difference and have a truly rewarding career?  Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.

We’ve been rated ‘good’ overall by the CQC, with some outstanding services.  The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.

We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.

 

Job overview

An opportunity has arisen for an enthusiastic and hardworking individual to join the Administration Team, which supports services based within this site.

Support and supervision will be provided for the successful candidate.

The post is for 37.5 hours per week, 6 months fixed term or secondment opportunity.

Ideally, the successful candidate will work Monday-Friday, 09:00-17:00 and cover main reception and support teams working within this building.

It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract.

Main duties of the job

The successful candidate will have excellent communication skills, a polite telephone manner, knowledge and experience of using IT programs, such as Microsoft Outlook and Microsoft Word, SystmOne.

A significant part of the role will involve using Electronic Patient Records, complete typing and up-dating patient information. 

There will also be a requirement to be front-of-house to cover Reception, where the successful applicant will be in direct contact with patients, professionals and visitors to the building and support other teams.

Derbyshire Healthcare is unable to sponsor international applicants in this role.  You can find out more about how you can work in the UK by visiting  Work in the UK - GOV.UK (www.gov.uk)

Working for our organisation

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.

CQC rated us as 'GOOD’ overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.”

Benefits include:

  • Commitment to flexible working where this is possible
  • 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years’ service 
  • Yearly appraisal and commitment to ongoing training
  • Generous NHS pension scheme
  • Good maternity, paternity and adoption benefits
  • Health service discounts and online benefits
  • Incremental pay progression
  • Free confidential employee assistance programme 24/7
  • Access to our LGBT+ network, BAME Network and Christian Network
  • Health and wellbeing opportunities
  • Structured learning and development opportunities

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site.  You will need to register if you do not already have an account

The successful candidate will have excellent communication skills, a polite telephone manner, knowledge and experience of using IT programs, such as Microsoft Outlook and Microsoft Word.

A significant part of the role will involve using Electronic Patient Records, complete typing and up-dating patient information. 

There will also be a requirement to be front-of-house to cover Reception, where the successful applicant will be in direct contact with patients, professionals and visitors to the building.

Please note, if a high volume of applications is received, this advert may close early so please ensure you submit your application without delay.

Person specification

Qualification

Essential criteria
  • RSA Word Processing/Typing Grade II or equivalent Typing qualification / demonstrable experience.
  • English Language – GCSE Grade C or equivalent
Desirable criteria
  • ECDL or equivalent IT qualification / demonstrable experience.

Skills

Essential criteria
  • Good standard of spelling and grammatical accuracy
  • Excellent written and verbal communication skills
  • Ability to work as part of a team
  • Ability to prioritise

Experience

Essential criteria
  • Experience of using Microsoft computer packages
  • Previous Clerical / Administration experience
  • Experience of dealing with telephone enquiries
Desirable criteria
  • Previous NHS experience
  • Previous reception / front desk experience

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldAge-Friendly Employer PledgeArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStep into healthAge Friendly Employer

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Narinder Kaur
Job title
Service Manager
Email address
[email protected]
Telephone number
01332 866980
Additional information

Alycia Caudwell, Service Manager, [email protected] 

Tina Walker, Flow Co-ordinator, [email protected]

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