Job summary
- Main area
- Admin
- Grade
- NHS AfC: Band 2
- Contract
- 6 months (6 secondment if currently employed by the NHS, if not employed by the NHS post will be offered as a 6 month fixed term contract)
- Hours
- Part time - 19.5 hours per week (Monday Wednesday and Friday)
- Job ref
- 383-CHI-4938-24
- Employer
- Derbyshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- CAMHS, Ripley Resource Centre, 1st Floor, 17-23 Grosvenor Road, Ripley, DE5 3JE
- Town
- Ripley, Derbyshire
- Salary
- £23,615 per annum, pro rata
- Salary period
- Yearly
- Closing
- 24/11/2024 23:59
Employer heading
Receptionist/Admin Support
NHS AfC: Band 2
Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Job overview
A fantastic opportunity has arisen for a suitably experienced person to join our CAMHS Service as a Receptionist/ Admin Support to assist in the delivery of a wide range of services to the children and young people of South Derbyshire.
You will be based at CAMHS Ripley, Ripley Resource Centre (above Ripley Library).
Monday 9:00 to 5:00 or 2 split half days, Wednesday 3:00 to 7:30pm (late clinic), Friday 9:00 to 500pm.
Cover may be required in our other CAMHS Bases to cover sickness or annual leave:
Century House, 100 Nottingham Road, Long Eaton, Nottingham NG10 2BZ
Rivermead, Goods Road, Belper, Derbyshire DE56 1UU
Temple House, Mill Hill Lane, Derby DE23 6SA
“It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract. “
Please note that this post may be made permanent in the future.
Main duties of the job
We are looking for a highly motivated, friendly, outgoing, reliable and flexible person to join our receptionist/admin support team.
Applicants will need the confidence and experience to be able to deliver a high quality front of house reception/admin support service, including
the greeting of clients to our premises, dealing with a wide range of telephone callers and working as part of a team delivering an excellent
support service to our CAMHS clinical teams and their clients.
Experience of multi-tasking in a busy office environment is required.
We are looking for a team player with a pleasant, welcoming manner and the ability to prioritise conflicting workload demands.
You will have good communication and organisational skills, together with IT skills (Word and Outlook essential), to be able to work with the
general public both in person and on the telephone in a fast paced and ever changing environment.
If this sounds like you we would like to hear from you!
Working for our organisation
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
CQC rated us as 'GOOD’ overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.”
Benefits include:
- Commitment to flexible working where this is possible
- 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years’ service
- Yearly appraisal and commitment to ongoing training
- Generous NHS pension scheme
- Good maternity, paternity and adoption benefits
- Health service discounts and online benefits
- Incremental pay progression
- Free confidential employee assistance programme 24/7
- Access to our LGBT+ network, BAME Network and Christian Network
- Health and wellbeing opportunities
- Structured learning and development opportunities
Detailed job description and main responsibilities
Please view the Job Description and Person Specification. To apply, please click ON APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site, you will need to register if you do not already have an account.
See Job Description and Service Specification including:
Excellent telephone manner.
Excellent written and verbal communication skills.
Manage Outlook Calendar room bookings.
Excellent Customer Service.
“As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visa’s and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk website Skilled Worker visa: Overview - GOV.UK (www.gov.uk)”
Person specification
Essential Criteria
Essential criteria
- Experience working in an office (1 year)
- Organise and prioritise workload
- Diary Management
- Knowledge of Microsoft Office, Word, Excel, Powerppoint and Outlook
- Customer Service
- Front of house / reception experience
- Telephone manner/ discretion dealing with sensitive information
- Confidentiality/ GDPR
- Team Work
- Interpersonal and communication skills
Desirable criteria
- Empthay
- NHS experience
- Use of Electronic Patient Records ie Systm One
Qualifications
Essential criteria
- RSA 1 typing qualification or equivalent experience (typing test)
- English GCSE Grace C or equivalent
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lisa Allen
- Job title
- CAMHS Admin Manager
- Email address
- [email protected]
- Telephone number
- 07585125752
- Additional information
Lisa Allen
07585125752
If you have problems applying, contact
- Address
-
Recruitment Team
Derbyshire Healthcare NHS Foundation Trust
1st Floor Kingsway House (Entrance D)
Kingsway
Derby
DE22 3LZ
- Telephone
- 07900 134410 / 01332 564856, option 1, option 1 (please note, my normal working days are Wed, Thu, Fri)
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