Job summary
- Main area
- Clinical Team Manager (OT)
- Grade
- NHS AfC: Band 7
- Contract
- Fixed term: 12 months (Or a secondment.)
- Hours
- Part time - 30 hours per week
- Job ref
- 388-6408342-AHP
- Employer
- Torbay and South Devon NHS Foundation Trust
- Employer type
- NHS
- Site
- Capital Court
- Town
- Exeter
- Salary
- £43,742 - £50,056 per annum, pro rata
- Salary period
- Yearly
- Closing
- 19/07/2024 23:59
Employer heading
Clinical Team Manager (OT East)
NHS AfC: Band 7
Job overview
Children and Family Health Devon (CFHD) is the place to be! We are developing an innovative, integrated model of children’s community services and looking for enthusiastic individuals to join our friendly and dedicated locality and county-wide professional teams.
You will be joining a strong, enthusiastic and supportive group of professionals who will be your peers, your phone a friend network and your inspiring colleagues.
We are excited to be advertising for a clinical team manager, based within the Exeter, Mid and East Devon locality.
You will provide the day to day operational management of the provision of care and treatment within the Physical and Sensory clinical pathway, which consists of a multidisciplinary team of occupational therapists and speech and language therapists. You will provide specialist clinical interventions and advice as required to the occupational therapists within the pathway.
This post holder will manage effective operational delivery of the service in close collaboration with the Occupational Therapy Clinical Specialist and other senior clinicians and clinical leads.
You will be expected to have supervisory skills and be able to hold a small caseload, working across the different environments such as home, schools and clinics.
Main duties of the job
- Provide effective collaborative leadership and day to day operational management of the clinical team.
- Ensure the effective and efficient delivery of evidence based clinical care .
- Ensure the service is delivered in partnership with other clinical pathways within the locality, health specialties and partner organisations.
- Ensure the service is delivered in partnership with children, young people and their parents/ carers, ensuring their active participation is facilitated.
- In partnership with the Operations Manager, ensure that clinical and non-clinical risks within the pathway are identified and managed effectively.
- To maintain systems to monitor demand and maintain optimal clinical capacity within the team.
- Work collaboratively with other leaders (professional, clinical and operational), to maintain excellent clinical standards and safety.
- Ensure clinical provision in the pathway is delivered to meet key performance targets.
- Provide supervision, operational management and support to clinicians , to understand and follow HR policies and procedures, ensure staff wellbeing and development and adopt a collaborative approach to engage staff.
- Attend, participate and chair relevant meetings, adapting communication to meet the needs of others.
- To deputise for the Operations Manager as required.
Working for our organisation
Children and Family Health Devon (CFHD) comprises an Alliance of NHS organisations working together to improve health outcomes for children and young people in Devon.
CFHD provides integrated care and treatment for children and young people across physical and mental health which are provided by Torbay and South Devon Foundation Trust and Devon Partnership Trust. We are working closely with other organisations and providers to ensure we deliver locality and county-wide based integrated access to all of our services, based on the i-Thrive Framework, in response to consultation with our service users and communities.
CFHD works closely with our local universities of Plymouth, Exeter & the Peninsula Medical School where we support students in clinical training placements and in addition support our own staff to undertake post graduate training.
Our integrated care and treatment has been developed and refined in partnership with children, young people and their families/carers.
Our vision is to be a successful, vibrant, partnership that benefits the communities we serve.
https://view.pagetiger.com/why-work-with-us/1
Detailed job description and main responsibilities
A professional qualification at degree level or equivalent in Occupational Therapy.
Additional specialist training and qualification to post graduate diploma level or equivalent in supervision and/or leadership skills.
Knowledge of the provision of healthcare for
children, young people and families within the NHS.
Knowledge of relevant legislation, NHS policy and other national policy relating to children and young people and its implications for area of specialty.
Specialist skill in the ability to communicate effectively, verbally and in writing, highly complex, technical and/or clinically sensitive information to children/young people and families, carers and other professional
colleagues both within and outside the service, adapting your approach according to the individual needs of the audience.
The ability to form and maintain good working relationships with others in
multidisciplinary and inter-agency settings.
Daily operation of IT equipment.
Ability to travel across Devon.
Proactive, energetic, enthusiastic, able to inspire and motivate others.
Self-motivated, confident, reflective.
Standing/sitting with limited scope for movement for long periods; Frequently. Clinical work with service users.
Processing (e.g. typing/transmitting) news of highly distressing events.
Giving unwelcome news to patients/ clients/carers/staff.
Carry out formal student/trainee assessments.
Carry out clinical/social care interventions. Analyse statistics.
Operate equipment/machinery.
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person specification
Qualifications
Essential criteria
- • A professional qualification at degree level or equivalent e.g Occupational Therapy, or equivalent
- • Additional specialist training and qualification to post graduate diploma level or equivalent in supervision and/or leadership skills
- • Professional registration/accreditation with a recognised body, e.g. HCPC
- • Evidence of relevant CPD
Desirable criteria
- • Additional specialist training and qualification to post graduate diploma level or equivalent in an evidence-based therapeutic approach
Knowledge and Experience
Essential criteria
- • Knowledge of the provision of healthcare for children, young people and families within the NHS
- • The ability to form and maintain good working relationships with others in multidisciplinary and inter-agency settings
- • Sound knowledge of health presentations in children and young people and the practice of clinical interventions within area of specialty
- • Knowledge of evidence-based practice including NICE guidelines and routine outcome monitoring relating to the designated pathway
- • Knowledge of risk management and ability to monitor and assess risk and act accordingly to ensure safety within area of specialty
- • Knowledge of supervision, management and leadership practice, including electronic staff record systems
- • Understanding of the quality, governance and regulatory framework within the NHS. Understanding of the multi-agency systems providing health, education and social care for children and young people
- • Working knowledge of legislation, regulation, policy, guidance and practice relating to safeguarding children
- • Knowledge of information governance standards
- • Experience of working collaboratively with service users and their families/carers, including using goal-based care and routine outcome measures in practice
- • Experience of working collaboratively in a multi-disciplinary team and across agencies. Experience of delivering a clinical practice within the area of specialty for children with complex health conditions - undertaking specialist assessment and treatment interventions for children and young people with complex health problems; including risk assessment
- • Experience of supervising others and developing positive supervisory relationships with healthcare professionals
- • Experience of safeguarding children and ensuring the safety of young people in partnership with other agencies as appropriate
- • Experience of delivering healthcare within an equalities and human rights framework
- • Experience of initiating, organising and planning inter-agency meetings aimed at setting in place a treatment package tailored to the individual needs of a child/young person
- • Experience in involving service users as active partners in the delivery and or design of services
- • Experience in delivering healthcare in partnership with other organisations
- • Experience of engagement in service development and quality improvement
- • Knowledge and experience of gaining meaningful feedback from children, young people and families’ voice and inform meaningful change
- • Experience of working in a ‘person-centred’ way which shows you can demonstrate values that are important to children, young people and families
- • Knowledge and understanding of what children, young people and families feel is important to them and their lives
Desirable criteria
- • Knowledge of service and quality improvement methodologies
- • Knowledge of clinical outcomes monitoring, service evaluation and audit methodology and ability to critically interpret research findings and data
- • Experience of leading and managing multidisciplinary teams
- • Experience in managing HR and recruitment processes including staff appraisals, performance and sickness management
- • Experience of providing professional teaching and training for other professionals working with children/young people families
- • Experience of managing complaints, incidents and financial payments
- • Experience of using data to improve services
Specific Skills
Essential criteria
- • Specialist skill in the ability to communicate effectively, verbally and in writing, highly complex, technical and/or clinically sensitive information to children/young people and families, carers and other professional colleagues both within and outside the service, adapting your approach according to the individual needs of the audience
- • The ability to form and maintain good working relationships with others in multidisciplinary and inter-agency settings
- • The ability to form and maintain good supervisory and management relationships with others
- • Capacity to write clear records and reports and to support others to do the same, in line with organisational and professional policies, procedures and guidelines
- • Ability to raise and have difficult conversations with others in a professional, respectful and collaborative manner
- • Ability to lead a team whilst adhering to principles of equalities and human rights
- • Persuasive, motivational and negotiating skills, with a commitment to development of self and team
- • Able to be a compassionate leader and deploy a range of leadership styles to suit the circumstances
- • Personal resilience and the ability to operate as an authentic leader within a challenging environment
- • The ability to influence and work collaboratively across the locality to improve outcomes for children and young people
- • Ability to innovate, develop and facilitate new ways of working
- • Adaptable, able to manage competing demands, prioritise and delegate effectively
- • Able to work under pressure, act as a role model and make balanced decisions
- • Demonstrate effective communication skills and experiences of using these with children, young people and families
- • Ability to integrate complex clinical information into a coherent formulation
- • The ability to work as an autonomous professional, to take on responsibility, make decisions under pressure and seek support as appropriate
- • Ability to review, analyse and report on information and key data relating to the team’s performance, capacity or activity
- • Able to manage and provide specialist clinical advice on complex clinical work, relating to assessment, clinical formulation, care planning, risk assessment and management; and to advise others including service users and professionals
- • The ability to formulate complex clinical need and share this with others including service users and professionals
- • The ability to analyse and respond to information relating to incidents, complaints compliments, FOI requests and SAR requests, as well as HR issues, with professional compassion and a focus on improving service quality, experience and outcomes
- • The ability to plan and organise your working week, prioritising tasks to meet deadlines
- • The ability to develop team and individual job plans, ensuring service delivery is adjusted and plans are made in response to predicted variations in capacity and demand
- • The ability to plan and complete operational leadership tasks as directed and within reasonable timescales
- • Ability to develop and implement systems to manage capacity and demand - patient flow, staff workloads
- • Ability to implement systems to ensure quality standards are maintained
- • Ability to manage performance, quality, finances and staff
- • The ability to develop service improvement plans to improve performance /quality E.g. to develop and deliver plans to address areas of underperformance, actions in response to SIs, incidents, complaints, disciplinary processes, service user and other service feedback
- • Demonstrate effective communication skills and experiences of using these with children, young people and families
Desirable criteria
- • Ability to understand and manage financial information and authorise small financial payments
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sarah Davies
- Job title
- Principal Occupational Therapist
- Email address
- [email protected]
- Telephone number
- 07971245968
- Additional information
I look forward to hearing from you and discussing this exciting new position.
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