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Job summary

Main area
Programme Management
Grade
NHS AfC: Band 8d
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
388-6476043-SM
Employer
Torbay and South Devon NHS Foundation Trust
Employer type
NHS
Site
Aperature House
Town
Exeter
Salary
£83,571 - £96,376 per annum
Salary period
Yearly
Closing
16/08/2024 23:59

Employer heading

Torbay and South Devon NHS Foundation Trust logo

Programme Director

NHS AfC: Band 8d

Job overview

The Peninsula Acute Provider Collaborative (PAPC) was established in May 2022 and is comprised of the 4 acute hospital trusts in Devon, Cornwall and the Isles of Scilly (the peninsula). Our ambition is ‘to work together to deliver high quality, safe, sustainable and affordable services as locally as possible’. We will achieve this by stabilising some of our more fragile services, working together to sustain care delivering high quality outcomes for the whole population and transforming care working as a joined-up system of services without organisational barriers.

We are now looking to appoint a programme team to work across Devon, Cornwall and the Isles of Scilly with the Chairs, Chief Executives, Chief Medical Officers, Directors of Strategy and clinical leaders to deliver this exciting and ambitious programme to shape and transform the future of NHS healthcare provision. These roles will be hosted by Torbay and South Devon NHS Foundation Trust.

The Programme Team will work with clinical colleagues to drive the design, implementation, and delivery of the PAPC agreed priorities, support the collaborative to stay focused on its vision and enhance the effectiveness of relationships and working arrangements between the member organisations. 

Our Programme Director will be responsible for workstreams within the Peninsula Acute Sustainability Programme to ensure the programme is led and managed effectively and delivers on its objectives.

Main duties of the job

  • Manage the programme function of the Peninsula Acute Provider Collaborative. 
  • Support the Managing Director to deliver all aspects of the Peninsula Acute Sustainability Programme.
  • Drive the strategy for the sustainability of acute services, supporting and ensuring alignment across the system.
  •  Drive reform and support organisational change and uptake of initiatives that support acute sustainability.
  • Develop and communicate the vision for acute sustainability, and the development of strategy and operational policies to support this vision
  • Engage with key strategic regional and national policy makers to inform development of strategy and policies
  • Work with partner providers and clinical experts to design new pathways and models of care

Working for our organisation

Candidate brief - Programme Director

The opportunity to join the PAPC and lead the delivery of a complex and large scale programme of improvement work should appeal to those project leaders who would relish the challenging but stimulating environment in which the Peninsula Trusts operate.

For the right people, these roles offer a real opportunity to make a positive impact on the provision of acute care to benefit the lives of over 1.2 million people living in the peninsula.

Detailed job description and main responsibilities

Key Working Relationships

  • The post holder will be required to build and maintain good working relationships with a broad range of internal and external stakeholders on a range of business sensitive issues.
  • Lead as the expert; integrating systems and managing effective working relationships with the appropriate stakeholders.
  • Drive and challenge each key working relationship to drive reform to achieve agreed objectives
  • Provide and receive highly complex, sensitive and contentious information, including presenting information about projects and dependencies to a wide range of internal and external stakeholders in formal settings. 
  •  Manage potentially aggressive and/or antagonistic situations with staff and stakeholders within change programmes for successful outcomes.
  •  Deal with complex and conflicting subject matter problems or in day-to-day workload in workshops, meetings, one on one communications and other events, comprising various parts of the business.
  •  Nurtures key relationships with senior and high-profile individuals and responsible for the maintenance of networks.
  •  Link with managers and members of other initiatives to address inter-dependencies and ensure alignment.
  •  Employ effective communication, negotiation and influencing skills to enable an effective change management with stakeholders at all levels (including senior management) who may hold differing and contentious views.
  •  Represent the sector in sensitive and political situations, delivering difficult messages where required to high-level audiences.
  •  Effective stakeholder management across different departments and at all levels, maintaining relationships with key and high- profile stakeholders, such as key strategic regional and national policy makers.
  • Ensure optimum engagement, securing appropriate buy in, support and understanding.

Operational

·         Accountable for developing and delivering strategy, promoting innovation and supporting operational excellence in the sector. Working with highly complex data, facts and situations requiring analysis, interpretations and comparisons on a range of options and making decisions on the most appropriate approach. 

 

Financial and Physical Resources

  • Develop delivery models that ensure value for money and promote excellence.
  • Act in a way that is compliant with Standing Orders and Standing Financial Instructions in the discharge of this responsibility.
  • Constantly strive for value for money and greater efficiency in the use of these budgets and to ensure that they operate in recurrent financial balance year on year.

 Staff Management

  • Transfers expertise and knowledge as appropriate, regarding innovation issues throughout the team and also externally to Directors and partner providers – including developing and delivering formal briefing/training to promote innovation across the system.
  • To forge positive working relationships, in order to support an effective matrix approach to achieve NHS objectives.
  • To work in a matrix management style and to foster close working relations with other managers within the NHS. 
  • To manage, motivate and develop staff within the team to ensure that they are able to deliver the new responsibilities of Peninsula Acute Provider Collaborative.
  • To recruit as necessary and performance manage the programme team that delivers a range of tasks within a matrix structure in a new and challenging environment.

Information Management

  • Responsible for the development, management and maintenance of systems and framework across the organisation.
  • Partners with the Information and Business Intelligence team to ensure that information management needs are meet in order to enable effective education planning and monitoring of Quality.

 Research and development

  • Develops a innovation strategy including research and development to identify, develop and promote best practice
  • Drawing from experience and expertise in other academic fields and industries, ensures that Devon benefits from relevant innovations
  • Highlight, promote and report innovative approaches to education and training, particularly their impact on service

 Planning and Organisation

  • Accountable for developing and owning the operational strategy and working with the team to ensure that this is incorporated into the consolidated plan.
  • Develops plan for the delivery of the role’s responsibilities including identifying interdependencies, managing risks, modelling the potential impacts on the wider organisation, determining resource requirements and building in contingency where necessary.
  • Contributes to the strategic planning process and delivery of priorities and manages consequential adjustments to activities responsible for as required. 

Policy and Service Development

  • Working collaboratively to develop a faculty of local champions and leaders.
  • Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines and service level agreements (SLA’s) which may impact.
  • Proposes changes to own function and making recommendations Sector wider.

 

Person specification

Knowledge, Training and Experience

Essential criteria
  • Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
  • Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master’s level equivalent
  • Evidence of post qualifying and continuing professional development
  • Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
  • Should have an appreciation of the relationship between provider organisations, NHS England and Improvement and individual care organisations

Communication Skills

Essential criteria
  • Highly developed communication skills with the ability to communicate on highly complex matters and difficult situations
  • Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement
  • Ability to communicate with clinical, academic and all levels of staff effectively

Analytical

Essential criteria
  • High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner
  • Ability to analyse numerical and written data, assess options and draw appropriate conclusions
  • High level critical thinking skills
  • Ability to develop, maintain and monitor information systems to support innovation initiatives
  • Demonstrates sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary from more senior management when appropriate

Planning and Management Skills

Essential criteria
  • Leadership, vision, strategic thinking and planning with highly developed political skills
  • Ability to demonstrate a high level of expertise in providing senior leadership
  • Ability to work on own initiative and organise workload, allocating work as necessary, working to tight and often changing deadlines.
  • Ability to make decisions autonomously, when required, on difficult issues
  • Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
  • Determination, perseverance, and resilience. Flexibility, and the ability to handle a rapidly changing and ambiguous environment

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesMindful employer.  Being positive about mental health.The Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Disability confident committedArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Issie Atcheson
Job title
Business Manager
Email address
[email protected]
Telephone number
01803 396361
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