Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Freedom to Speak up Guardian
Grade
NHS AfC: Band 7 (subject to consistency checking)
Contract
Fixed term: 2 years (Secondment will be considered)
Hours
  • Part time
  • Job share
  • Flexible working
30 hours per week
Job ref
216-EG-A6309689
Employer
University Hospitals Plymouth NHS Trust
Employer type
NHS
Site
Derriford Hospital
Town
Plymouth
Salary
£43,742 - £50,056 per annum pro rata
Salary period
Yearly
Closing
06/08/2024 23:59

Employer heading

University Hospitals Plymouth NHS Trust logo

Freedom to Speak up Guardian

NHS AfC: Band 7 (subject to consistency checking)

Job overview

We are building on the success of the Trust's Freedom to Speak Up Guardian service and have increased our FTSU resource. We are seeking to recruit a Freedom to Speak Up Guardian  to further support embedding the Speaking Up agenda. The Freedom to Speak Up Guardian is a highly valued service in the Trust and is well supported by the Trust’s leaders and  Executive team.

The Freedom to Speak Up Guardian will work within the Guardian team, supporting the Lead Guardian as a visible advocate to protect patient safety, quality of care and staff experience. They will demonstrate compassionate leadership and improve the experience of colleagues who speak up by providing specialist advice, support, identifying and addressing any barriers to speaking up and promote a positive speaking up culture, supporting the Lead Guardian to ensure that as a result of issues raised there is an opportunity for learning and improving across the Trust.

We are looking for someone with excellent communication and influencing skills, the ability to engage with colleagues throughout the organisation to help make Speaking Up, Listening Up and Following Up business as usual. You must have the credibility to gain the trust of all staff and the Board and have tenacity to constructively challenge any barriers from colleagues and systems that may come up. If you enjoy a varied workload and want to make a difference to employee experience, organisational culture, and patient care, we would love to hear from you!

 

Main duties of the job

Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS at Risk staff throughout Devon who is able to display recent relevant experience as dictated by the Person Specification.

  • The postholder will follow NGO guidance in independently managing and handling Speaking up cases, ensuring that their practice aligns with the wider Guardian team and that data, themes and learning are recorded and shared with the Lead Guardian to facilitate triangulation, learning and improvement.
  • The post holder will manage highly sensitive and confidential information utilising the FTSU database.
  • The postholder will support the Lead Guardian in identifying gaps in speaking up provision and engaging with key stakeholders to support the implementation of the FTSU strategy and implementation plan.
  • The postholder will seek to identify barriers to Speaking Up and work with the Lead Guardian to address these.
  • The postholder will provide accurate analytical reports to the Lead Guardian to enable analysis and reporting on FTSU data, themes, identified learning and recommendations.
  • The postholder will ensure up to date awareness of guidance from the National Guardian’s office to support review and improvement of the FTSU service at UHP.
  • The postholder will be responsible for disseminating information to the FTSU Champion network and providing training and supervision for champions.

Working for our organisation

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

 

Detailed job description and main responsibilities

To find out more about the job and main responsibilities, please review the job description. If you have any questions, please do get in touch. 

 

Person specification

Knowledge & Experience

Essential criteria
  • Demonstrable experience of working within the acute setting in a role which includes supporting and managing staff
  • Demonstrable experience of managing matters of a sensitive and confidential nature
  • Demonstrable experience of managing challenging and emotional situations
  • Demonstrable experience of building partnerships and effective working relationships
  • Demonstrates a clear understanding, passion, and dedication of the principles of Freedom to Speak Up
  • Demonstrable experience in report writing and able to clearly report on data and themes arising.
  • Excellent Presentation skills, with the ability to influence and persuade staff of the importance of Speaking Up tailoring presentation style to the needs of the audience.
  • Understanding of the issues relating to cultural change and staff engagement
  • An understanding of the principles of equality, diversity and inclusion as they relate to staff and patients and able to demonstrate personal commitment to promoting inclusion and diversity within the workplace.
  • Awareness of current NHS and government strategic initiatives and key policies
  • Detailed understanding of the Trust, its values, key priorities, and challenges
  • Demonstrable experience of coaching and/or mentoring others
Desirable criteria
  • Demonstrable experience of facilitating conversations between staff and managers
  • Previous management of complex concerns and issues in a management, staffside or governance role

Qualifications

Essential criteria
  • Master’s Degree level of education or equivalent demonstrable experience
  • Willingness to undertake the National Guardian’s Office eLearning: Speak Up and Listen up.
  • Qualification or demonstrable experience in: Counselling, Mental Health First Aid, Coaching, Mediation
Desirable criteria
  • Recognised clinical professional qualification and significant demonstrable experience working in a clinical environment.
  • Ongoing membership of a clinical register (e.g., GMC, GDC, NMC, HCPC)

Aptitude & Abilities

Essential criteria
  • Overtly demonstrable integrity
  • Independent and able to be impartial
  • Able to deal with complex and challenging situations
  • Highly developed negotiating and influencing skills with the ability to overcome barriers to understanding to achieve acceptance and agreement
  • Good organisational skills and the ability to prioritise
  • Ability to work individually and as part of a team, actively encouraging and supporting colleagues
  • Excellent verbal, written and presentation skills, and an ability to communicate with a wide range of audiences for the purposes of engagement and training
  • Ability to maintain confidentiality
  • Ability to manage a variety of competing activities

Disposition / Attitude / Motivation

Essential criteria
  • Drive, enthusiasm, energy, and determination
  • Ability to develop working relationships at all levels of the organisation
  • Excellent decision-making skills
  • Evidence of being an effective team player
  • Effective interpersonal skills
  • Attention to detail and accuracy
  • Developed negotiation and influencing skills
  • Effective customer service skills
  • Excellent organisational skills and the ability to Prioritise
  • Overtly demonstrable integrity
  • Independent and ability to be impartial.
  • To act as a role model, facilitator, and leader with demonstrable values-based skills
  • Naturally collaborative and inclusive to the broad spectrum of our workers and patients
  • Brave, courageous with a strong sense of fairness

Employer certification / accreditation badges

Disability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Defence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

You must have appropriate UK professional registration.

Documents to download

Apply online now

Further details / informal visits contact

Name
Maria Farrow-Jones
Job title
Lead Freedom to Speak up Guardian
Email address
[email protected]
Telephone number
01752 439489
Additional information

Please contact Meghan Field if you wish to book a call with Maria Farrow-Jones

Apply online nowAlert me to similar vacancies