Job summary
- Main area
- administrative services
- Grade
- NHS AfC: Band 8a
- Contract
- 18 months (Fixed term or secondment role)
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 216-YM-A6745054
- Employer
- University Hospitals Plymouth NHS Trust
- Employer type
- NHS
- Site
- Derriford Hospital
- Town
- Plymouth
- Salary
- £53,755 - £60,504 per annum or pro rata for part time hours
- Salary period
- Yearly
- Closing
- 02/12/2024 23:59
Employer heading
Senior Administration Information Officer - EPR Implementation
NHS AfC: Band 8a
Job overview
University Hospitals Plymouth is at a pivotal moment as we embark on an ambitious journey to transform our healthcare delivery through digital innovation with the introduction of a cutting-edge Electronic Patient Record (EPR) system, we are committed to enhancing patient care and improving staff experiences. Our bold vision is underpinned by a comprehensive organisational strategy that aims to deliver high-quality care through technological advancement.
We are seeking exceptional Senior Administration Information Officer's to join our team and lead the successful implementation of the EPR system by June 2026. This is a unique opportunity to shape the future of digital healthcare in Plymouth and beyond.
Your ability to navigate challenges and build trust with a range of stakeholders from all levels of the Trusts and the wider Devon and Cornwall systems will be critical to the programme's success. Moreover, you will play a pivotal role in representing administrative and operational groups across the Trust, collaborating w to develop our digital capabilities across the organisation and support implementation of the EPR.
As one of our Senior Administration Information Officer's for the EPR implementation, you will make a lasting impact on the way we deliver care, driving forward innovation in one of the most critical projects in our Trust's history and shape the future of digital healthcare for working alongside a dedicated and passionate team.
Main duties of the job
The post holder will play a key role in shaping and leading digital transformation at University Hospitals Plymouth. This will be a pivotal role in the adoption and optimisation of our clinical systems, including workflows design and implemented as part of digital transformation and our Epic Systems Electronic Patient Record (EPR).
The Senior Administration Information Officer role will ensure digital transformation is achieved in a way which enables continued cultural/behavioural change within the sphere of clinical informatics, championing our digital opportunities and maximising staff and stakeholder engagement.
You will be required to work collaboratively with key stakeholders to ensure safe and effective integration and optimisation of digital capabilities into clinical administration process and pathways. The post holder will take a leading role in clinical administration across the trust within the sphere of clinical informatics and the implementation of our Epic integrated EPR.
Working for our organisation
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Detailed job description and main responsibilities
Job responsibilities
· To support all Clinical Administration staff to use Epic in a way that is efficient and supports effective patient pathway management including development/ optimisation of new digital functionality as it is available.
· To be Senior Administration Information Officer for Epic, responsible for decisions impacting administrative functions and roles.
· Ensuring Clinical administration staff are supported in maximising the use of Epic and ensure the support of Care Group projects enabled by digital optimisation/adoption.
· Work with the Clinical Digital Senior Leadership Team and Epic analysts team ensuring alignment of administration service improvement activity with the strategic corporate objectives
· To be a digital clinical expert and leader in liaison with Care Groups and service leads across the trust, clinicians, digital and divisional governance structures.
· Advising key stake holders on EPR and clinical systems optimisation and configuration and participating in clinical informatics advisory discussions with administrative teams across the trust.
· Supporting, promoting and embedding digital capabilities from our clinical systems amongst colleagues in their respective areas
· Work in a strong and effective corporate manner with key stakeholders building
· Strong influential relationships with staff at all levels
· Build effective alliances to ensure digital priorities are understood and reflect the needs of patients, in order to have significant impact on safety, quality, performance, patient and staff experience and staff effectiveness
· To be a change agent, ensuring that all activities and plans are effective and in line with shared digital and overall trust priorities and objectives
Person specification
shortlisting criteria
Essential criteria
- educated to degree level or extensive equivalent demonstrable experience
- demonstrates evidence of commitment to professional development
- post graduate management and leadership qualification, specialist training or equivalent leadership experience
- demonstrable previous experience in supporting, delivering and leading large scale change in a healthcare setting
- proven knowledge and demonstrable experience of clinical informatics and digital transformation in healthcare
- a proven track record of administration pathway management in a healthcare environment
- demonstrable experience of change and project management
- project management qualification or equivalent demonstrable project management experience
- exceptional stakeholder management skills
Desirable criteria
- EPIC certification in PAS modules such as Cadence or Springboard
essential
Essential criteria
- masters degree or equivalent experience
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Katherine Potts
- Job title
- Chief Digital Officer
- Email address
- [email protected]
- Telephone number
- 07713749131
- Additional information
***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
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