Job summary
- Main area
- Admin
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday 8.30am to 4.30pm with flexi-time in place)
- Job ref
- 388-6863785-A&C
- Employer
- Torbay and South Devon NHS Foundation Trust
- Employer type
- NHS
- Site
- Regent House
- Town
- Torquay
- Salary
- £24,071 - £25,674 Per annum
- Salary period
- Yearly
- Closing
- 30/01/2025 23:59
Employer heading
Income and Cash Officer
NHS AfC: Band 3
Job overview
The Trust is offering an exciting opportunity within the Income Section of the Finance Department based in Regent House Torquay. The Income Team operates from a modern office environment using an integrated finance system.
Our Income and Cash Officer will work within the full Accounts receivable function – to maintain customer accounts, creating invoices and recovering debts in accordance with procedures (Standing Financial Instructions and Income policy). Recording the daily cash income (approx. £500m yearly), including receipts by various means, e.g., bacs, credit and debit card, cheques, cash, etc Provide cover for the Treasury Manager and the Income Manager. They will be responsible for maintaining own continuous professional development by attending relevant training courses with the aim to continuously improve on knowledge and skills.
Main duties of the job
The successful candidate will : -
· - Maintain customer accounts on the Accounts Receivable system by creating invoices and recovering overdue debts in accordance with Trust procedures
· - Operate the Unit 4 Business World financial system, particularly the Accounts Receivable module, including generating general ledger journals
· - Provide support to the Income Manager in the delivery of the Debt Management processes
· - Responsible for prompt and accurate collection of income from debtors in accordance with Trust policies
· - Responsible for writing, emailing or telephoning customers in line with the Income policy to recover overdue debts, including possible involvement of the Trust’s debt recovery company
· - Analyse and resolve queries with customers and Trust staff
· - Provide cover for the daily cash, maintaining balances and preparing faster payments
· - Provide cover for the processing of relocation expenses paid to the Trust’s employees
·
Working for our organisation
The work ethic and atmosphere across the department, the wider finance function and the Trust is both friendly and open. Staff are encouraged
to participate in learning opportunities and personal development plans are also supported.
This post is responsible to the Income Manager who has extensive knowledge and experience in this area.
A large part of your daily activities will be recording the Trust’s Income and raising sales orders, this will involve correct and accurate recording of any vat payable to HMRC.
Frequent monitoring of overdue debts, including reminder letters, emails and phone calls to customers to encourage prompt payment and deal with any queries.
The Income team who work hard together to ensure that Trust income is collected in a prompt manner to maximise cash flow.
Detailed job description and main responsibilities
Please refer to the attached job description for a detailed analysis of the responsibilities.
If you would like an informal discussion about any any
aspect of the role, please contact us. We would be delighted to discuss the role in more detail.
Person specification
Qualifications and Training
Essential criteria
- NVQ level 3/Association of Accounting Technicians (AAT) Intermediate Level
- Experience in credit control
- ECDL
Knowledge and experience
Essential criteria
- Knowledge of large financial systems
- Understanding of Trust SFI’s and Standing Orders
- Proven experience of working, dealing with customers/public
Desirable criteria
- Specialist knowledge of VAT rules as they apply to the NHS
- Knowledge of Unit 4 Business World accounting system
Specific Skills
Essential criteria
- Excel/Word
- Able to take responsibility, work on own initiative and as part of a team
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Jackie Conway
- Job title
- Income Manager
- Email address
- [email protected]
- Telephone number
- 01803 653400
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