Job summary
- Main area
- Admin and Clerical
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time
- Job share
- Job ref
- 388-6415846-A&C
- Employer
- Torbay and South Devon NHS Foundation Trust
- Employer type
- NHS
- Site
- Cheetham Hill ward Torbay Hospital
- Town
- Torquay
- Salary
- £22,383 per annum (pro rata)
- Salary period
- Yearly
- Closing
- 09/08/2024 23:59
Employer heading
Ward Clerk - Cheetham Hill ward
NHS AfC: Band 2
Job overview
Our Ward Clerk will provide reception and clerical support to Midgley Ward whilst on duty and to ensure adequate stationary supplies for ward needs. They will assist with and maintain a high standard of record keeping at ward level. They will ensure required documentation is sent to GPs
and agencies in a timely way.
Main duties of the job
You will be the first point of call to families, answering calls promptly and with patience and understanding.
You will request, file and return notes, maintain records of VTE and Discharge letters and ensure stationary supplies are maintained.
You will have direct contact with patients and their carers and you will often work under pressure . Your IT expertise may also be required to support team members.
You will be responsible for distributing the patients notes to wherever they are required to be.
- Provide a reception service for the ward
- Liaise with outside team members as needed
- Ensure documentation is available for staff and to provide support in its completion as able
- Liaise with relatives and care services as needed, ensuring that information is shared when needed
Working for our organisation
You will be a valued team member who is vital to the smooth running of the ward.
Cheetham Hill is a 28 bed ward caring for patients over the age of 65 and who may be suffering with dementia. We provide care and assessment for patients suffering a wide range of medical conditions.
Cheetham Hill ward is a welcoming and busy environment with a well established multidisciplinary team approach. We are committed to providing timely, high quality, patient-centred care.
You will be the first contact with the ward for many relatives so your communication skills will be excellent.
Why work with us - 1 (pagetiger.com)
Detailed job description and main responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitablilty to the post in your supporting information from the role requirements or person specification.
Person specification
Qualifications and training
Essential criteria
- 4 GCSE'S or equivalent
Desirable criteria
- ECDL or Equivalent
Knowledge and experience
Essential criteria
- Competent Keyboard Skills
- To be able to prioritise workload
- To be able to work effectively both as part of a team and alone
- Ability to achieve deadlines
- To be able to communicate/interact effectively with patients, visitors, and hospital staff both on a one to one basis and by phone
- Basic computer literacy
- Ability to work with speed and accuracy at all times
- Knowledge of PAS
Desirable criteria
- Knowledge of Medical Records
- Experience in Unit 4 System
- Experience of IHCS
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Naomi Willicott
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01803 656539
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