Job summary
Employer heading
Accreditation and Information Manager
NHS AfC: Band 5
Job overview
Due to the expanding services within Endoscopy and Gastroenterology a new opportunity has arisen for an Accreditation and Information Manager.
In 2023 a new £5m Endoscopy Suite opened, with dedicated training facilities, this has increased the capacity within Endoscopy, and allowed the department to recover its waiting lists.
The role will lead and maintain accreditation requirements for Gastroenterology. The department aims to be accredited for Endoscopy (JAG) and Liver (IQUILs) services.
As well as leading on the accreditation requirements, the successful candidate will also provide a suite of reports, key performance indicators and activity information to support decision-making within Gastroenterology and support continuous improvement of the service.
Main duties of the job
The main duties of the role are:
- The successful candidate will manage the annual accreditation submissions for Endoscopy (JAG) and Liver (IQUILs) services.
- Establish and maintain a Quality Management System for Gastroenterology.
- Maintain and develop a suite of reports including HR, finance, and activity and performance reports to enable swift decision-making within the department.
- Manage and maintain the roster for the Endoscopy Unit, six weeks in advance.
Working for our organisation
Gastroenterology and Endoscopy have seen significant investment over the last 12 months, with the introduction of the Bowel Cancer Screening Age Extension Programme, as well as the opening of the new £5m Endoscopy Suite.
As we continue to improve our services for our patients, we are looking for a successful candidate who will help us go further for our patients.
The information pack contains useful information about the department, and the link below explores the benefits of working for Torbay and South Devon NHS Foundation Trust.
Detailed job description and main responsibilities
For the detailed role description and duties, please refer to the link to the Job Description and Information pack.
Person specification
Qualifications
Essential criteria
- Degree in Management/ Administration/ Statistics or demonstrable equivalent experience.
- Diploma in Management/NVQ level 4 in Management (or equivalent management qualification)
- Minimum 5 GCSEs at grade A to C, including English Language and Mathematics or equivalent experience.
- Keyboard skills
Knowledge
Essential criteria
- Awareness of own limitations and seek help or support as appropriate.
Desirable criteria
- Understanding & knowledge of Patient Administration System (PAS), PTLs, Infoflex, Allocate, CRIS, e-Referral etc.
- Previous quality or non-patient facing administration experience.
- Understanding of performance targets and waiting lists.
- Experience of service change management/business transformation
Specific Skills
Essential criteria
- Ability to use computer software applications, including Excel, Word and other web-based systems.
- Good interpersonal skills, with the ability to build strong working relationships.
- Good communication skills, both written and verbal; with the ability to adapt style as appropriate.
- Good organisation, planning and time-management skills.
- Ability to work independently or as part of a team, sharing skills and learning as appropriate.
- Good presentation and facilitation skills
- Analytical ability and attention to detail
- Ability to investigate, interpret and analyse information and processes to identify areas of change required
Desirable criteria
- Ability to think creatively and laterally, and to identify innovative solutions to complex problems
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Joshua Ford
- Job title
- Operational Manager - Gastroenterology
- Email address
- [email protected]
- Telephone number
- 07960 070520
List jobs with Torbay and South Devon NHS Foundation Trust in Administrative Services or all sectors