Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 153-SU03251-A
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- Bournemouth
- Town
- Bournemouth
- Salary
- £22,816 - £24,336 per annum
- Salary period
- Yearly
- Closing
- 31/07/2024 23:59
Employer heading
Urology Admissions Booking Officer
Band 3
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
Job overview
We are seeking an Admissions Booking officer to join in a supportive role which is based at Royal Bournemouth Hospital working within the Urology AdmissionsTeam.
This is an excellent opportunity to gaining experience within a busy Urological Department.
The ideal candidate must have a good knowledge of hospital procedures and systems as well as excellent interpersonal skills, reliability, flexibility and the ability to work under pressure as well as a good team play as essential.
Base Location: Bournemouth
Interview Date: TBC
Main duties of the job
· To comply with all administrative procedures associated with the admission of elective, planned, diagnostic and cancer patients in order to contribute to the delivery of waiting time targets for all admissions, and to ensure that any cancelled operation on the day of surgery are rebooked within the Trust target of 28 days and that no patient waits 52 weeks for surgery
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Detailed job description and main responsibilities
• To work under the supervision of the Validation and Admissions Officer, to ensure that all TCI entries on the waiting list for Surgery, have a validated clock start date.
• To book patients that are at risk of breaching 18, 26, 35 and 52 weeks within the appropriate timescales and to highlight to the Validation and Admissions Officer any conflicts with given timescales.
• To book patients that are at risk of breaching diagnostic and cancer targets, within the appropriate timescales and to highlight to the Validation and Admissions Officer any conflicts with given timescales.
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Person specification
Qualifications
Essential criteria
- GCSE English or equivalent
Technical Skills Competencies
Essential criteria
- Computer literate
Experience
Essential criteria
- Excellent communication skills and good telephone manner.
- Ability to manage own workload
- Ability to work as part of a team
Desirable criteria
- Booking patients from waiting lists to clinical appointments (outpatients and/or theatres)
- Clerical experience in a hospital setting with use of eCamis, PMS, eWLM and evolve
Knowledge
Desirable criteria
- Hospital IT system
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Marion Frampton
- Job title
- Surgical Admissions Team Leader
- Email address
- [email protected]
- Telephone number
- 0300 019 4678
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