Job summary
Employer heading
Radiology Appointments Officer
Band 3
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
Job overview
We are seeking a resourceful and enthusiastic person with initiative to join the Radiology appointments team at the Royal Bournemouth Hospital.
Primarily the job role involves the making of radiology appointments via post and over the telephone.
However there will also be other clerical tasks such as reception cover and other administrative office duties as required.
This is a busy, varied and demanding post in a progressive department, where we aim to deliver high quality care to all our patients.
Hours: 37.5 hours per week to be worked flexibly between 7.15am and 7.30pm Monday to Friday with occasional weekend shifts.
We are recruiting 1 Permanent member of staff and 1 12 month Fixed Term Contract team member.
Base Location: Royal Bournemouth Hospital
Interview Date: TBC
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person specification
Experience
Essential criteria
- Ability to manage own workload
- Ability to work as part of a team
- Able to work within guidelines and policies
- High level of accuracy and attention to detail required
Desirable criteria
- Booking patient appointments from waiting lists
- Clerical experience in a hospital setting with use of e-camis, Soliton & EPR
Qualifications
Essential criteria
- GCSEs or equivalent
Knowledge
Essential criteria
- Computer literate
Desirable criteria
- NHS waits and Cancer targets
Other requirements specific to role
Essential criteria
- Flexible to cover shifts and offer support within department
Personal Attributes
Essential criteria
- Ability to deal with sensitive issues
Documents to download
Further details / informal visits contact
- Name
- Francesca Endicott
- Job title
- Radiology Admin Manager
- Email address
- [email protected]
- Telephone number
- 0300 019 6250
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