Job summary
- Main area
- Medical Secretary
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 405-24-AC447MSU
- Employer
- Dorset County Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Dorset County Hospital
- Town
- Dorchester
- Salary
- £24,071 - £25,674 Per Annum
- Salary period
- Yearly
- Closing
- Today at 23:59
- Interview date
- 02/09/2024
Employer heading
Medical Secretary - Urology
Band 3
Outstanding Care, Outstanding Careers
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For help with completing an application search DCHFT Our Recruitment Process
Job overview
The post-holder will work closely with the all members of staff in ensuring the delivery of a high quality service. This will require the utilisation of good secretarial, administrative, communication and interpersonal skills, knowledge of word-processing and other computerised systems. All secretaries appointed to the Urology service have a shared responsibility to service the needs of the department
Main duties of the job
· To provide comprehensive secretarial and administrative support to the Urology team in order to facilitate the smooth, efficient and effective running of all elements of the service.
· To act as a point of contact for patients/carers and other health professionals. Dealing with queries, providing information and escalating to the clinical team where appropriate. This will require a caring and empathetic approach and it will necessitate establishing communication networks with the team and with other appropriate health care professionals, both internal and external to the organisation.
· To work with the clinical and managerial teams to maintain and support departmental / divisional practice and procedures to ensure that both operational targets and quality standards are achieved.
Working for our organisation
The post holder will be an active and enthusiastic member of the Urology Department at Dorset County hospital providing a first-contact service for patients within the service. The successful candidate will form part of a high quality and close team within the hospital.
Detailed job description and main responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us at [email protected] if you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.
Person specification
Education, Qualifications & Training
Essential criteria
- Educated to GCSE level or equivalent, including English at Grade C or above
- RSA stage III word processing or equivalent
Knowledge & Experience
Essential criteria
- Experience of working with computer systems, to include Microsoft Office, in a working/academic environment
Skills & Abilities
Essential criteria
- Evidence of secretarial skills including excellent audio typing and minute taking skills
- Evidence of effective communication skills both written and oral
- Evidence of ability to respond quickly to changing priorities organising and prioritising own workload to meet deadlines
- Evidence of ability to work with minimal supervision
- Evidence of ability to exercise judgement when dealing with patient queries and to analyse and resolve problems
- •Evidence of flexibility and ability to adapt to different areas of work
- An understanding of the meaning of confidentiality and the requirement for this to be maintained
Desirable criteria
- Ability to build and maintain good working relationships within a team.
- Understanding of medical terms
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jessica Philipps
- Job title
- Assistant Service Manager, Urology
- Email address
- [email protected]
- Telephone number
- 01305 253749
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