Crynodeb o'r swydd
- Prif leoliad
- Paediatrics
- Gradd
- NHS AfC: Band 3
- Contract
- Cyfnod Penodol: 12 mis (Fixed term or Secondment)
- Oriau
- Rhan-amser - 18 awr yr wythnos (Secondment opportunity available)
- Cyfeirnod y swydd
- 405-24-AC368EHW-A
- Cyflogwr
- Dorset County Hospital NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Dorset County Hospital NHS Foundation Trust
- Tref
- Dorchester
- Cyflog
- £24,071 - £25,674 pro rata per annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- Today at 23:59
- Dyddiad y cyfweliad
- 05/09/2024
Teitl cyflogwr
![Dorset County Hospital NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/327.png)
3 Ells Emotional Health & Wellbeing Administrator
NHS AfC: Band 3
Outstanding Care, Outstanding Careers
For more information on our wonderful Trust search Join DCHFT and for more information on the benefits of working at DCHFT search DCHFT Staff Benefits
For help with completing an application search DCHFT Our Recruitment Process
Trosolwg o'r swydd
To provide comprehensive administrative support to the Three Ells Clinical Psychologist and the multidisciplinary team.
- Assist in the organisation of the Three Ells Clinical Psychologist/teams workload.
- Assist in the achievement of departmental objectives.
- Act as a point of contact for patients/carers, providing information on systems and processes within the hospital, including appointment and admission related information, to satisfactorily resolve queries. This includes establishing communication networks within the team and with other appropriate health care professionals.
- To provide direct patient support – telephone calls, organising meetings, typing letters and entering data onto the patient administrative system (PAS) including appointments and admission related information.
Prif ddyletswyddau'r swydd
This role will require the utilisation of good administrative, secretarial, clerical, communication, and interpersonal skills.
Provide, gather, and receive routine information verbally, in writing or electronically to inform staff at all levels across the Trust.
Communicate with other secretarial staff and multi-disciplinary teams’ members within the Division. Medical Records, clinicians, NHS organisations outside the Trust including GP’s, CCG representatives, other external agencies, patients/families, the public.
To ensure information is recorded accurately in a timely fashion on the range of systems required – patient records, PAS, EDS, DPR information.
To ensure the areas meet data requirements – collection and entry of data, e.g., ethnic data, data activity recording.
Telephone contact with patients will frequently be of a sensitive nature and confidentiality must be always adhered to.
To coordinate and minute meetings and signpost patients effectively.
Good communication skills required e.g., diplomatic, negotiating, analytical and empathetic.
Good documentation and record keeping – clear concise, timely and accurate.
To contribute positively to the team maintaining positive working relationships always ensuring a positive behaviour code.
Support the administration of training including the preparation and distribution of course information, learning materials and logging information onto the electronic staff record.
Gweithio i'n sefydliad
An exciting opportunity has arisen within the Paediatric Health & Wellbeing Service for an Emotional Health & Wellbeing Administrator on 12 month secondment or fixed term 12 month maternity cover contract.
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff
Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please see attached for a detailed job description and person specification for further information on the role.
Manyleb y person
Education, Qulaifications & Training
Meini prawf hanfodol
- Educated to GCSE level or equivalent, including English at Grade C or above
Knowledge & Skills
Meini prawf hanfodol
- Experience of working with computer systems, to include Microsoft Office, in a working/academic environment
Skills & Abilities
Meini prawf hanfodol
- Evidence of secretarial skills including excellent audio typing and minute taking skills.
- Evidence of effective communication skills both written and verbal
- Evidence of ability to arrange and co-ordinate MDT meetings.
- Evidence of ability to respond quickly to changing priorities organising and prioritising own workload to meet deadlines.
- Evidence of ability to work with minimal supervision.
- An understanding of the meaning of confidentiality and the requirement for this to be maintained.
- Ability to build and maintain good working relationships within a team.
- Evidence of ability to exercise judgement when dealing with patient queries and to analyse and resolve patient problems
Meini prawf dymunol
- Understanding of medical terms
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Kate Hendrick
- Teitl y swydd
- Paediatric Business Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01305255777
Rhestr swyddi gyda Dorset County Hospital NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector