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Job summary

Main area
Project Support Officer
Grade
NHS AfC: Band 5
Contract
Fixed term: 12 months
Hours
Full time - 37.5 hours per week (Hybrid working)
Job ref
405-24-AC326PSO
Employer
Dorset County Hospital NHS Foundation Trust
Employer type
NHS
Site
Southwalks House
Town
Dorchester
Salary
£28,407 - £34,581 Pro Rata Per Annum
Salary period
Yearly
Closing
10/07/2024 23:59
Interview date
24/07/2024

Employer heading

Dorset County Hospital NHS Foundation Trust logo

Project Support Officer

NHS AfC: Band 5

Outstanding Care, Outstanding Careers

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Job overview

Are you an experienced Project Support Officer looking for an exciting opportunity to be at the forefront of digital change in healthcare? Look no further! We are a rapidly expanding team currently seeking a Project Support Officer to join our growing and innovative team at an acute hospital within the NHS. In this role, you will have the unique opportunity to work on a project that will drive digital transformation within our healthcare system and improve patient outcomes. As a key member of our team, you will work closely with clinical and non-clinical staff to identify areas for improvement, implement digital solutions, and provide ongoing training and support. If you are passionate about improving patient care through innovation and have a strong background in healthcare and technology, we encourage you to apply for this exciting position.

Main duties of the job

This is a key role within the Digital Portfolio Team at Dorset County Hospital which is to provide project management support across a range of interesting activities within the Critical Care Information System project one of the critical digital projects. The post holder will be required to have a high degree of tenacity in carrying out a wide range of activities to support the Project Manager in delivering their project efficiently and effectively.

The post will require use of a high level of initiative and ability to act independently. This is particularly regarding monitoring project actions and plans to ensure activities are delivered on time by the project team members.

The post-holder will be required to source and interpret information required to support projects including national guidance relating to project deliverables, system supplier policies and contractual agreement as well as internal and external organisational policies or agreements. 

Working for our organisation

At Dorset County Hospital (DCH) we aspire to providing outstanding care for people in ways which matter to them. Our trust strategy is focussed on three strategic goals: People, Place, and Partnership. It signals our intention to truly value our staff. Our people are our most important asset, and we want them to feel valued, welcomed, respected, they belong and matter. We recognise the link between high levels of staff satisfaction and improving patient experience and outcomes.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. Dorset County Hospital has a number of employees from overseas delivering high quality services and we recognise the value of diversity in leadership. We would welcome applications from people in groups which are under-represented at Board level.

Detailed job description and main responsibilities

For further information on this role, please refer to the detailed job description and person specification attached to this advert.

Person specification

Education & Qualifications

Essential criteria
  • PRINCE2 Foundation or equivalent practical experience
Desirable criteria
  • Relevant qualifications or study e.g. Agile, ITIL etc.
  • Studying for degree or equivalent qualifications and/or equivalentpractical experience.

Knowledge & Experience

Essential criteria
  • Experience of working in a project environment
  • Experience of working in the NHS or health sector in a project related capacity.
  • Recent experience of supporting Digital projects
  • Experience of supporting clinical or business change
  • Experience of organising, minuting and tracking actions from meetings
  • Proven team working
Desirable criteria
  • Working knowledge of IT industry
  • Knowledge of NHS clinical systems
  • Experience of process mapping
  • Proven supervisory skills

Skills & Ability

Essential criteria
  • Skilled in the use of Microsoft Office applications
  • IT, Audio and visual equipment literate
  • Developed interpersonal skills with the ability to build relationships at all levels
  • Proven verbal and written communication, presentation and facilitation skills.
  • Ability to work autonomously and as part of a team
  • Ability to think innovatively and participate in new ways of working, continuously striving to improve services, systems and performance
  • Flexible to meet the needs of the service and adaptable
  • Able to plan and prioritise own workload in order to meet deadlines and deal effectively with conflicting priorities
  • Enthusiastic and committed to service and personal development
  • Show resilience, stamina and reliability under pressure.
Desirable criteria
  • Ability to manage any delegated resources
  • Experience of supporting the analysing data including reports, audits and surveys
  • Negotiates and influences effectively with internal and external contacts
  • Ability to support the analysis of a range of facts and situations, coupled with the ability to assess and compare options where required.
  • An understanding of the management of change and the cultural change linked to the adoption and use of technology

Employer certification / accreditation badges

Documents to download

Apply online now

Further details / informal visits contact

Name
Annette Guler
Job title
Digital Portfolio Manager
Email address
[email protected]
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