Job summary
- Main area
- Urgent and Integrated Care Division
- Grade
- NHS AfC: Band 6
- Contract
- Fixed term: 12 months (12 month maternity cover)
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
- Job ref
- 405-24-A466SBM
- Employer
- Dorset County Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Dorset County Hospital, NHS Foundation Trust
- Town
- Dorchester
- Salary
- £37,338 - £44,962 Per Annum
- Salary period
- Yearly
- Closing
- 15/09/2024 23:59
- Interview date
- 23/09/2024
Employer heading
Senior Business Manager
NHS AfC: Band 6
Outstanding Care, Outstanding Careers
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For help with completing an application search DCHFT Our Recruitment Process
Job overview
An opportunity has arisen for a Band 6 Senior Business Manager to join the Integrated and Holistic Care Group within the Urgent & Integrated Care Division at Dorset County Hospital. This is on a 12 month maternity cover basis.
Applicants will be expected to work with a wide variety of health care professionals across the division and wider trust, be enthusiastic, motivated and with a passion for service development.
Main duties of the job
To provide leadership and day to day management focusing on the delivery of services within the Care Group.
To provide line management to non-medical staff within the care group.
To work collaboratively with the Care Group multi-disciplinary team in the delivery of all aspects of evidence-based patient centred care in a safe, effective environment.
To specifically improve the quality of care provided to the care group portfolio of services.
Develop and maintain standards of the quality of care in line with national performance targets and trust initiatives and polices.
To work with and support the Assistant Service Manager, Deputy Divisional Director of Operations, Clinical Leads and Matrons to provide a cohesive management team for services.
Working for our organisation
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff
Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
Detailed job description and main responsibilities
• To line manage the admin/non-clinical teams within the care group undertaking supervision, recruitment, appraisals and performance issues
• Lead governance activities on behalf of the care group, including reporting, trend analysis, investigation of incidents, ownership of complaint responses, collating and presenting lessons learned, actions and outcomes
• Ensure timely access to treatment, using service development techniques to seek improvement opportunities to improve performance and maintaining high standards of patient care
• To ensure the effective co-ordination of the Division’s clinical governance system to include the co-ordination of timely responses to complaints, risk reports and clinical governance.
• To be responsible for the day to day running of operational support services within the care group including clinic management and utilisation, secretarial and administrative teams
• To oversee People and Workforce processes for the care group including recruitment, absence management, job planning, training and appraisals. To ensure the care group achieves Trust and national People standards
• To lead on workstreams to help deliver key care group or divisional projects, ensuring high quality outcomes, on time and within budget
• To establish systems and processes to report and monitor performance for key targets (local and national) and operational objectives.
• To work collaboratively with the multi-disciplinary team within the care group in the delivery of all aspects of evidence-based patient centred care in a safe, effective environment
• To provide leadership, expert advice and support to admin and clinical teams on elective care processes and best practice across the division, to support plans for recovery or improvement
• To represent the Division on Trust-wide groups, with staff at all levels of the organisation, pertaining to elective care activity and improvement.
• To ensure information and knowledge are shared across the division to support achieving elective care (RTT, waiting list, diagnostic) targets
• To support the development of a divisional dashboard and information for governance purposes
Person specification
Education, Qualifications & Training
Essential criteria
- First Degree or equivalent management qualifications e.g. DMS
- Specialist knowledge to post registration/graduate diploma level or relevant experimental experience
Experience
Essential criteria
- Recent management experience involving budgetary, staff and service management in an acute hospital setting
- Experience in the management and delivery of significant organisational change programmes
- Evidence of experience in developing and implementing service/business planning
- Experience of project management or work where specific time-limited objectives must be achieved
Skills, Abilities & Knowledge
Essential criteria
- Leadership skills demonstrating ability to influence and negotiate successful outcomes
- Evidence of ability to undertake complex duties without supervision
- Knowledge of budgetary management and control processes
- Evidence of effective communication skills both written and oral
- Proven ability to manage and work effectively as part of multidisciplinary team
- Ability to meet deadlines and prioritise a varied and substantial workload
- Ability to use the full range of IT office systems and equipment, including Microsoft Word, Excel, Powerpoint and the internet
- Able to demonstrate innovation with good analytical skills
- Able to demonstrate knowledge of Information Governance
- Evidence of continuous personal development
- Proven ability to manage within agreed resources
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Shannen Carpenter
- Job title
- Assistant Service Manager
- Email address
- [email protected]
- Telephone number
- 01305255064
- Additional information
Neil Johnston, Deputy Divisional Director of Operations (01305 255065)
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