Job summary
- Main area
- Experienced Personal Assistant
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 152-M040.24A
- Employer
- Dorset HealthCare University NHS Foundation Trust
- Employer type
- NHS
- Site
- St Ann's Hospital
- Town
- Poole
- Salary
- £25,147 - £27,596 p.a.
- Salary period
- Yearly
- Closing
- 04/07/2024 23:59
Employer heading
P.A. to Clinical Directors for Adult Mental Health & Patient Flow
Band 4
The 5 July 2023 marked 75 years of the National Health Service. The founding principles remain as relevant, and valued, today as they were 75 years ago. Why not join us and make a difference to be Better Every Day.
Job overview
A new opportunity has arisen for an experienced Personal Assistant to support the Clinical Director for Adult Mental Health and Associate Clinical Director for Patient Flow. In this role you will be required to provide a wide range of P.A. and administrative support, to include implementing organised systems to ensure a forward-thinking approach to project support and in co-ordinating your workload.
You will need to be a clear and effective communicator and confident interacting with wide variety of stakeholders. You will also need to be committed to ensuring that confidentially is always maintained.
You will be highly computer literate, with a solid knowledge of Microsoft Office and using it to good effect. You must also be able to work independently, using your initiative, managing, and prioritising your own workload, and respond swiftly to changing demands and the needs of the department.
Main duties of the job
The main duties of this role will be:
To provide a comprehensive professional, high quality confidential, administration and personal assistant (PA) service to both the Clinical Director for Adult Mental Health and Associate Clinical Director for Patient Flow, thereby ensuring their time is used optimally to discharge their personal objectives.
To coordinate the workload for the Clinical Directors.
Provide support in the organisation and coordination of service-related meetings.
To carry out diary and communications management, development, and maintenance for electronic filing systems
To assist in communicating highly complex or sensitive information.
Working for our organisation
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do
Detailed job description and main responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Prince’s Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact [email protected]
Person specification
Education and Qualifications
Essential criteria
- 4 GCSEs at grade C/Level 4 (or equivalent qualification or experience including English Language at Grade C/Level 4 or above.
- Level 3 or 4 NVQ qualification in Business Administration or Customer Care.
- ECDL qualification or equivalent.
Desirable criteria
- Degree Qualification
Experience
Essential criteria
- Experienced PA/Senior Administrator including experience in full range of PA duties.
- Experience of supporting senior managers and working with multi-disciplinary teams.
- Experience of providing project management administration, or co-ordination and support.
- Experience in document management, formatting, presentation, and control. Including filing systems and minute taking.
- Experience of database/spreadsheet management.
Desirable criteria
- Experience operating as a PA in the NHS.
Skills and Knowledge
Essential criteria
- Highly competent in the full suite of Microsoft Office packages: a combination of Word, Excel, PowerPoint, Access, Publisher, and Teams.
- A high level of business standards, with an ability to work accurately at pace whilst paying attention to detail.
- Demonstratable loyalty and experience in managing highly confidential and sensitive information.
- Self-motivated, determined, and resilient in pressurised environments.
- Excellent interpersonal skills and the ability to be assertive yet highly professional and co-operative
- Ability to work independently, exercising judgement on appropriate actions and prioritise balancing competing demands.
- Ability to anticipate demands and pressure and develop solutions and actions independently through problem solving and forward-thinking approach.
- Competent to work with and produce numerical information.
Personal Qualities
Essential criteria
- Calm and focused.
- Reliable and positive
- Innovative and solution focussed.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Becky Whyte
- Job title
- Hospital Manager
- Email address
- [email protected]
- Telephone number
- 01202 492145
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