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Job summary

Main area
Community Support Worker
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
  • Flexible working
37.5 hours per week (Weekend work included)
Job ref
152-C157.24
Employer
Dorset HealthCare University NHS Foundation Trust
Employer type
NHS
Site
Community / Westminster Community Hospital
Town
Shaftesbury
Salary
£22,816 - £24,336 PA
Salary period
Yearly
Closing
30/07/2024 23:59

Employer heading

Dorset HealthCare University NHS Foundation Trust logo

Community Support Worker

Band 3

 

 

The 5 July 2023 marked 75 years of the National Health Service. The founding principles remain as relevant, and valued, today as they were 75 years ago. Why not join us and make a difference to be Better Every Day.

Job overview

The Community Support Worker team are looking for a new Community Support Worker to join their friendly team, who has patient care at the heart of all we do! We are looking for dynamic and adaptable individuals, travelling in North Dorset's countryside providing a high standard of care to people in their homes. You will need to be an excellent communicator and enjoy working as part of a team, as well as competent with lone working.

Working as part of an integrated, multi-disciplinary locality team,  proactively and reactively providing domiciliary support, including palliative and end of life care, in patient’s homes. With your Work Base being Westminster Community Hospital in Shaftesbury, we also visit patients in Blandford and Sherborne. 

To contribute to the aims and objectives of the service by implementing and undertaking appropriate methods to:

- Prevent avoidable hospital admissions                                                       

- Support early supported discharges from Acute and Community    Hospitals

- Increase independence

- Reduce dependence on long-term health and/or social care services

To participate in the assessment of identifying patient’s needs, record observations and outcomes of interventions, and communicating feedback to colleagues involved.

Please note although this position is community based in North Dorset, your work base will be Westminster Memorial Hospital, Shaftesbury.

Main duties of the job

To provide the following domiciliary support at a high standard, with respect and dignity, whilst keeping the aims and objectives at the forefront:

  • To assist with all aspects of personal hygiene, including toileting needs.
  • Support patients with mobility ensuring the relief of pressure areas are appropriately managed.
  • Encourage healthy skin care and carry out regular checks to pressure areas and minor wounds.
  • Food preparation and serving of meals, with the assistance of feeding if required. Ensuring the patient’s fluid and food intake levels are appropriate, along with sufficient food supplies in the property.
  • Conducting environmental checks, ensuring cleanliness and temperature in the patient’s home are suitable, whilst ensuring the patient’s bed is clean and ready for use. Providing advice, guidance and signposting to appropriate services to patient and/or their families regarding how to maintain care, independence, promote health and wellbeing between visits.
  • Highlighting any concerns in relation to any of the above points to the relevant team(s).

Working for our organisation

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

 Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification.  When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Prince’s Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact [email protected]

 

Person specification

Knowledge Skills and Training

Essential criteria
  • A willingness to undertake the Care Certificate and NVQ Level 3 in healthcare
  • Excellent communication, interpersonal, organisational and decision-making skills
  • Skills to adapt to and manage occasional challenging situations
  • Demonstrate skills in written and spoken English, adequate to enable the post holder to carry out the role effectively

Job Specific Experience

Desirable criteria
  • Healthcare assistant experience or experience of working in a healthcare environment
  • Recent previous experience of working within a customer focused environment

Information Technology

Essential criteria
  • IT literacy in order to be able to enter patient-related data into identified electronic record systems

Personal Qualities/Attributes

Essential criteria
  • A genuine interest and commitment to providing high quality care to predominantly older people
  • Willing to work flexibly and proactively within a team including weekend work
  • To demonstrate an approachable, caring, compassionate and friendly traits

Employer certification / accreditation badges

National Interim Quality MarkNHS Pastoral Care Quality AwardModern Slavery ActApprenticeships logoNo smoking policyAge positiveInvestors in PeopleImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerCare quality commission - OutstandingPrince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthNHS 75th BirthdayHappy to Talk Flexible WorkingArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lissy Linehan
Job title
Community Support Worker Co-ordinator
Email address
[email protected]
Telephone number
07795 925273
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