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Job summary

Main area
Audiology
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (4 long days a week, 8am - 6pm)
Job ref
152-C115.24
Employer
Dorset HealthCare University NHS Foundation Trust
Employer type
NHS
Site
The Park Centre, Weymouth Community Hospital
Town
Weymouth
Salary
£22,816 - £24,336 p.a.
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Dorset HealthCare University NHS Foundation Trust logo

Audiology Technical Support Officer/Distractor

Band 3

 

 

The 5 July 2023 marked 75 years of the National Health Service. The founding principles remain as relevant, and valued, today as they were 75 years ago. Why not join us and make a difference to be Better Every Day.

 

 

Job overview

The Audiology Service provides NHS hearing aid services throughout Dorset.

We are looking for someone with excellent organisational skills to join our friendly team, to work as an Audiology Technical Support Officer/Distractor predominantly in our Weymouth site but the post may also involve work at our outstations in West Dorset, working alongside audiologists.

This is an excellent opportunity for an individual who wishes to gain sound experience in a very busy and friendly department. As well as our adult service we also provide services for paediatrics, balance, tinnitus, adults with learning difficulties and ENT.

Main duties of the job

The post holder will contribute to this by working on first line hearing aid repairs as their main role. Full training will be given where necessary. The role will be very varied to also encompass at times as acting as the ‘distractor’ in the paediatric service, administration, and various other job-related tasks.

Applicants must be able to communicate with adults, children and their family/carers and also be able to communicate clearly and sympathetically with hearing impaired people.

The successful candidate will be enthusiastic, well-motivated and flexible. Good communication skills are essential, along with excellent organisational and IT skills and the ability to manage a busy workload and be able to work calmly under pressure to provide excellent patient care.

A car driver with a full current driving license is essential.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.  Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

 

 

Working for our organisation

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Prince’s Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact [email protected]

Person specification

Educational Requirements / Qualifications

Essential criteria
  • NVQ level 3 or equivalent vocational qualification or experience.
  • Ability to work in a busy environment with conflicting demands and prioritising workload.
  • Highly developed communication skills.
  • Excellent IT skills

Personal Qualities / Aptitudes

Essential criteria
  • Maintain a professional approach under pressure
Desirable criteria
  • Empathy

Additional Requirements

Essential criteria
  • Willing to work across Dorset
  • Have their own car

Skills/Experience/Knowledge base

Essential criteria
  • Experience with working with the public
Desirable criteria
  • Communicating with hearing impaired people
  • Working with children.

Employer certification / accreditation badges

National Interim Quality MarkNHS Pastoral Care Quality AwardModern Slavery ActApprenticeships logoNo smoking policyAge positiveInvestors in PeopleImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerCare quality commission - OutstandingPrince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthNHS 75th BirthdayHappy to Talk Flexible WorkingArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Helen WIlliams
Job title
Service Manager
Email address
[email protected]
Telephone number
01202 443009
Additional information

Lisa Nind, Paediatric Clinical Lead and Rachel Beeby, Clinical Scientist.

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