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Job summary

Main area
Community Heart Failure Team
Grade
NHS AfC: Band 3
Contract
Fixed term: 12 months (12 month contract)
Hours
Part time - 33 hours per week
Job ref
345-COM6268445
Employer
North Tees and Hartlepool NHS Foundation Trust
Employer type
NHS
Site
Billingham Health Centre
Town
Billingham
Salary
£22,816 - £24,336 pro rata per annum
Salary period
Yearly
Closing
09/08/2024 23:59

Employer heading

North Tees and Hartlepool NHS Foundation Trust logo

HCA Heart Failure Team

NHS AfC: Band 3

We are on a continuous journey of improvement and transformation , however our main priority is, and always will be, providing safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. If you share our passion then apply for this opportunity and help us make our patients’ experience the best it can possibly be.

With a budget of around £365m, three hospitals and 5,500 staff, North Tees and Hartlepool NHS Foundation Trust provides hospital-based services to the population of Hartlepool, Stockton on Tees and parts of East Durham and Sedgefield as well as community, therapeutic and screening to a wider population across Durham and Teesside.

Job overview

To work as part of the Community Heart Failure Service under the direction of the Specialist Heart Failure Nurses

Participate in the delivery of patient care, by ongoing assessment, monitoring and education to optimise the management of people with diagnosed heart failure to improve patients’ quality of life.

The post holder, will visit patients in their home, arrange bloods, record blood pressure, pulse, ECG and also recording weight and fluid intake records as directed or requested.

Will carry out phlebotomy when required and requested and carry out administration tasks as necessary.

To provide the highest standard of safe, effective and compassionate care through the effective use of evidence based practice

To support a continuously improving service, in line with the clinical governance framework, Trust objectives, and the NHS performance framework.

To continually develop professionally to ensure the post holder has the appropriate level of skill, knowledge and competence to meet service/specialty requirements.

Main duties of the job

Applies effective communication in clinical practice with a caring and compassionate attitude at all times.

Establishes and maintains effective communication with individuals, the wider nursing team, and other health professional regarding patient’s conditions, care planning and treatments.

Be part of the nursing team to ensure effective communication with patient’s relatives and carers, explaining medical conditions, progress and investigations taking into consideration level of understanding, culture and background.

Develop and maintain effective channels of communication within the team, engaging with staff at all levels.

Recognise and actively support barriers to communication to ensure positives outcomes and escalate appropriately to address.

Communicates regularly and effectively with the MDT and stakeholders regarding all aspects of clinical care and service delivery, including environmental issues.

Must be able to demonstrate the English language proficiency level required for the post

Supporting the nursing team when communicating with staff, patients or relatives/carers

Working for our organisation

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.  Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

 

We recruit for values and “Together we are North Tees & Hartlepool”

Detailed job description and main responsibilities

To be involved in supporting, educating and informing family/carers where

Act as patients advocate in all matters relating to their care, treatment and welfare acknowledging and incorporating cultural preferences, health beliefs and behaviours.

Facilitate an environment that promotes Making Every Contact Count, health promotion and informed patient choice is encouraged and developed.

Promote and maintain a culture where staff actively contribute to the clinical governance agenda.

Be pro-active in risk assessment and clinical incident reporting and participate in root cause analysis where required,

Constantly promote the importance of the patient experience within the team, and actively seek the views of patients and carers in the process of evaluating and developing care delivery within team .

Recognise and escalate concerns relating to vulnerable patients adhering to trust safeguarding procedures.

Be able to initiate or respond to emergency situations.

Person specification

Qualifications

Essential criteria
  • NVQ 3 or equivalent in health care related subject
  • Literacy and Numeracy Level 2 or above
Desirable criteria
  • Care Certificate
  • Phlebotomy training
  • ECG training

Experience

Essential criteria
  • Heart Failure experience
Desirable criteria
  • experience of clinical audit
  • teaching and presentation skills

Skills

Essential criteria
  • IT literate
  • team working
  • Car driver

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderDefence Employer Recognition Scheme (ERS) - Silverhttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesMindful employer.  Being positive about mental health.Dying to Work CharterStep into healthArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Karen Hann
Job title
Heart Failure Team Lead
Email address
[email protected]
Telephone number
07917155119
Additional information

Alternatively contact Trudy Hunt or Lynette Hardy via Switchboard

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