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Job summary

Main area
MHSOP
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 30 hours per week (30 hours a week Monday - Friday (6 hours per day between 9.00-17.00) pattern negotiable)
Job ref
346-DDM-046-24
Employer
Tees, Esk and Wear Valleys NHS Trust
Employer type
NHS
Site
Auckland Park Hospital
Town
Bishop Auckland
Salary
£22,816 - £24,336 pro rata, per annum
Salary period
Yearly
Closing
10/07/2024 23:59

Employer heading

Tees, Esk and Wear Valleys NHS Trust logo

Clinical Team Secretary/Administrator

NHS AfC: Band 3

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.

Job overview

An exciting opportunity has arisen within Mental Health Services for Older People based within the Bishop Auckland and Dales Community Mental Health Team at Auckland Park Hospital for Clinical Team Secretary/Administrator - 30 hours 

The team supports multidisciplinary services providing care for patients living in their own homes or in a care home. The administration team support the clinical staff with all aspects of administration including sending of letters, updating computer systems, liaising with patients re appointments, taking messages and all other administrative tasks associated with the team. 

Main duties of the job

The successful candidate will be working with the Mental Health Teams within services across County Durham. We are looking to employ a hardworking, conscientious individual who is able to present themselves in a professional manner. The successful candidate would be required to perform administrative duties, have an understanding of Information systems and be able to contribute to ongoing service development.  

 

Working for our organisation

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.

Detailed job description and main responsibilities

The successful applicant will ideally have an awareness of mental health issues and will be able to demonstrate a caring and sensitive approach to their work. They will have an eye for detail and a high degree of accuracy. They will be able to effectively and clearly communicate with colleagues, service users and their families, along with external agencies in order to support liaison services.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Julie Williams - Medical Secretary 

[email protected] 

01388 645300

Person specification

Qualifications

Essential criteria
  • Level 3 in Business Administration or equivalent (or willingness to achieve in timescale)
  • ITQ Level 2 or equivalent or willingness to work towards
  • Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above

Experience

Essential criteria
  • Significant secretarial/admin experience
Desirable criteria
  • Secretarial/admin experience in a clinical environment

Knowledge

Essential criteria
  • Comprehensive knowledge of Microsoft Office applications (word, excel, outlook)
Desirable criteria
  • Working knowledge of medical/psychological terminology

Skills

Essential criteria
  • Good organisational and diary management skills
Desirable criteria
  • Audio/touch typing

Employer certification / accreditation badges

We are a Living Wage EmployerApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesMindful employer.  Being positive about mental health.Disability confident employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lisa Newton
Job title
Team Manager
Email address
[email protected]
Telephone number
01388 645300
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