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Job overview

We have an exciting opportunity  for a motivated and dedicated  Administration Manager/PA to join the integrated mental health teams in HMP Hull and HMP Humber Prisons in Hull.   The successful candidate  will be operationally responsible for the management of administrative staff based in  Hull (HMP Hull and HMP Humber) and York (HMP Full Sutton, HMP Millsike and  Liaison and Diversion).    

The role will report directly to the Business Manager as part of the management team, providing day to day operational support to Service Managers and Clinical Leads, communicating with staff at all levels and representing the administrative service at senior management meetings on a regular basis.  We require the post holder to not only gain an understanding of each service's needs, targets and service user group, but also how administrative staff can support clinical teams to provide service users with the outstanding care they deserve.

The successful candidate will also provide a comprehensive, efficient and effective personal assistant support to two Service Managers and have strong organisational, prioritisation and planning skills.

This is a demanding and busy role and the successful candidate is required to be able to demonstrate the Trust values and standards of behaviour expected by the organisation and must meet the responsibilities of the job description and person specification.

Main duties of the job

The successful candidate will work collaboratively with the collective management team to design, manage and monitor the development of the admin service/function, ensuring  processes are modernised to continuously improve quality, productivity and efficiency of clinical services. They will be responsible for ensuring their teams deliver an effective and efficient service to patients and service users including, clinicians, nurses and other key staff groups.

Our administration services are wide and varied and we are looking for someone who has proven management and leadership expertise as the role involves a high degree of sensitivity and confidentiality,  utilisation of negotiation and communication skills, demonstration of empathy, understanding, compassion, and the ability to deal with any challenging situations that may arise. On a day to day basis the successful candidate will be reactive, responsive and flexible to the needs of the teams within the service and the administrative staff who work with them. Candidates must have experience of managing a team, dealing with sickness absence and sickness meetings, co-ordinating annual leave, minuting meetings, staff supervisions and appraisals.

The successful candidate will also be responsible for managing systems including being a Super User for SystmOne, performance monitoring and data quality.

Due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Flexible working options are available, please contact Samantha O’Leary ([email protected]) to discuss.

Working for our organisation

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Browse: Work in the UK - GOV.UK (www.gov.uk).

Please provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk).  Your current immigration status will not be considered as part of the shortlisting or interview process.

Please note that not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, you may be eligible to apply for the Health and Care Worker visa instead.

We are able to offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility. Please review the job eligibility guidance for skilled workers here: Skilled Worker visa: Your job - GOV.UK (www.gov.uk) and for the Health and Care Worker visa here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK (www.gov.uk)

Please note: if the job you are applying for does not meet the eligibility criteria above, we will be unable to offer you sponsorship and you will need to explore whether you may be eligible to apply for an alternative immigration route which will secure your right to work in the UK before you apply.  If you are in the UK already on a visa, please ensure you have no restrictions that would prevent you from taking this post.