Job vacancy: Temporary Staffing Co-ordinator, Tees, Esk and Wear Valleys NHS Trust, Middlesbrough

Job summary

Main area: Administration
Grade: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 346-CORP-085-24

Employer: Tees, Esk and Wear Valleys NHS Trust
Employer type: NHS
Site: Flatts Lane Centre
Town: Middlesbrough
Salary: £22,816 - £24,336 per annum
Salary period: Yearly
Closing: 11/07/2024 23:59

Temporary Staffing Co-ordinator

Band 3

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.

Detailed job description and main responsibilities

Summary:

To assist in the operation and delivery of a fully centralised,high quality service to staff and potential recruits, demonstrating the organisation’s commitment to Improving Working Lives, flexibility and staff development.
To promote at all times a positive image of people with mental health conditions and learning disabilities.
To promote at all times a positive image of the Temporary Staffing Service and the wider Trust.
To undertake and co-ordinate administration processes in relation to the recruitment of Temporary Staff
To provide and deliver training and guidance to Temporary Staff in relation to Information systems

Administrative Responsibilities

Ensure that staff and others using the Temporary Staffing
Service receive an excellent level of service. Act as a point of reference and support for answering queries or dealing with calls to or from staff or other bodies. To ensure staffing levels and skill mix are used to full effect in the delivery of services.
Enter all Service specific Inductions onto the Bank Staff system and ESR within time limits to achieve standards and produce reports.
Diary management, typing of reports, photocopying documents, minute meetings, preparation of presentations and other general administration support and functions for the Temporary Staffing

Responsibility for Information & Information systems

Assists in the resolution of system related issues by investigating and identifying errors.
Ensures all standard operating process specific to the Temporary Staffing Service/Bank System are fully documented and adhered to
Ensures a good understanding of the clinical and corporate services and structures to better meet their staffing needs.
Manage the daily processing of information, ensuring that all information is processed accurately and timely using ESR (Employee Staff Record) system.
Will produce standard and ad hoc reports as and when required within agreed timescales whilst using knowledge of extracting and analysing information from the ESR (Employee Staff Record) system and the Bank Staff system using Excel spreadsheets. Includes training attendance reports, staff in post lists, shift fill rates, training compliance, and cross matching system reports for data quality and accuracy purposes
To ensure that data is processed and maintained in such a way that it meets Information Governance requirements
Processes, records and maintains service support documentation including training materials and user guides

Responsibility for Planning/Organising

Plans and prioritises own workload and makes adjustments as appropriate according to department workload.
Plans work activities and monitors progress to ensure delivery of key work objectives. This may include planning activities to be undertaken by others which may result in the need to change timescales to accommodate differing priorities and workloads.

Service Development, Project Management

To actively contribute to the development of the Temporary Staffing Service Administration Team; evaluates current ways of working, developing ideas, sharing knowledge and learning new skills, piloting and providing new areas of work and promoting the role of the Temporary Staffing Service as a central resource of the whole Trust, And takes agreed action to affect improvements
Contributes to the creation of a working environment that encourages reflective practice and the continuous improvement of services in the wider Trust Promotes the use of collaborative working with other departments to improve staffing levels across the Trust.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Additional contact details

Rebecca Norton Assistant Temporary Staffing Manager ([email protected]) on 01642 837674.

Person specification

Qualifications

Essential criteria

Educated to ECDL level or equivalent or willing to undertake qualification within agreed timescale.
NVQ level 3 in Business Administration or willingness to work towards within agreed timescales
Good general education, Literacy and numeracy skills.

Knowledge

Essential criteria

Substantial administration/clerical experience
Experience of working within the NHS
Demonstrable experience of data management and use of electronic information systems.
Customer Service experience

Desirable criteria

Previous experience of co-ordinating a bank system
Previous experience of Agency coorindation

Skills

Essential criteria

IT skills including data entry and analysis
Excellent organisational skills
Ability to make timely decisions
Ability to teach and train others using a variety of multi media materials

Desirable criteria

Previous experience in Agency role
Previous experience in Recruitment

If the contract type on the vacancy states 'Fixed Term' this would mean the vacancy is being advertised to address a temporary need for the duration stipulated on the advert, however, in the event that permanent funding is secured for the post the successful applicant will be confirmed in post on a permanent basis.

Internal applicants must ensure that prior to applying they have agreement from their current line manager that they can be released on a secondment basis.

We are aware that Artificial Intelligence (AI) technology is increasingly being used to generate responses for application forms. Applications for this role should be written by the applicant and if, during shortlisting, a Recruiting Manager believes AI has been used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Newly Qualified Nurses

All band 5 nursing positions are only open to those candidates who already have their NMC registration in place and have successfully completed a preceptorship programme. Please note: Newly qualified applicants or those due to qualify will be recruited via a separate process, for more information about this process please contact: [email protected]

TEWV encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID19.

Tees, Esk and Wear Valleys NHS Foundation Trust is committed to the protection of staff, service users and visitors to the Trust from second hand smoke and currently operates a no smoking policy which ensures all buildings and grounds are smoke free.

We are an equal opportunities employer and welcome applications from individuals who have experience of mental ill health or learning disabilities. Our service users and carers tell us our staff should be consistently concerned with maintaining and improving care with pride, empathy and compassion.

This job advert may close as soon as sufficient suitable applications have been received. If interested please apply for this post as soon as possible.

In order for your application to be successfully processed we will require references from your current and previous employer(s) which must cover a minimum period of three years. Please ensure that the reference section of your application is completed appropriately giving the address, telephone number and work email address of each of your current and previous line manager(s). If this section is not fully completed your application may not be processed.

If your application is successful, the information you give on your application form will be used to create and be retained on your electronic staff record and to provide access to core Trust systems.

Please note that if the post you are applying for requires a DBS check, you will be required to also subscribe to the DBS Update Service, if successful, and thereafter renew your subscription each year. The Trust will reimburse the subscription fee.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to Tees Esk and Wear Valleys NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Browse: Work in the UK - GOV.UK (www.gov.uk).

Please provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk). Your current immigration status will not be considered as part of the shortlisting or interview process.

Please note that not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, you may be eligible to apply for the Health and Care Worker visa instead.

We are able to offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility. Please review the job eligibility guidance for skilled workers here: Skilled Worker visa: Your job - GOV.UK (www.gov.uk) and for the Health and Care Worker visa here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK (www.gov.uk)

Please note: if the job you are applying for does not meet the eligibility criteria above, we will be unable to offer you sponsorship and you will need to explore whether you may be eligible to apply for an alternative immigration route which will secure your right to work in the UK before you apply. If you are in the UK already on a visa, please ensure you have no restrictions that would prevent you from taking this post.