Job summary
- Main area
- Digital and Data
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (monday - Friday)
- Job ref
- 346-CORP-092-24
- Employer
- Tees, Esk and Wear Valleys NHS Trust
- Employer type
- NHS
- Site
- Flatts Lane Centre
- Town
- Middlesbrough
- Salary
- £28,407 - £34,581 per annum
- Salary period
- Yearly
- Closing
- 09/07/2024 23:59
- Interview date
- 17/07/2024
Employer heading
![Tees, Esk and Wear Valleys NHS Trust logo](https://static.trac.jobs/employer-logos/183.png)
Digital Project Officer - EPR/transformation
NHS AfC: Band 5
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job overview
The successful post holder will be working as a Digital Project Officer in the Clinical Digital Transformation Team who are responsible for supporting all clinical change within digital and data services.
The post holder will provide organisational, administrative and task support for any projects and workstreams. They will act as the first point of contact for any team enquiries and related workstreams. They will support with coordinating workstreams, monitoring of progress and associated documentation and administration.
Main duties of the job
To provide administrative , organisational and task support (eg Process
Mapping, Testing of developments, system administration, fault/issue
logging)for a programme and/or project(s) and related work streams.
To act as a first point of contact for all internal and external enquiries about the programme and the projects/work streams within it.
To manage one or more work streams within the programme or project and escalates to the Project Lead or Manager any deliverables which will not be achieved as planned.
To support the project manager(s) or Project Lead in monitoring the progress of projects.
Oversees the maintenance and updating of the information libraries and databases across the programme/project(s), providing summary reports as required.
May organise governance meetings required by the Programme/Project
Management Frameworks.
To promote at all times a positive image of people with mental health conditions and learning disabilities.
To promote at all times a positive image of the IT Department and the wider Trust
Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.
Working for our organisation
Our Journey to Change sets out why we do what we do, the kind of organisation we want to be and the three big goals we’re committing to.
It was co-created with patients, carers, colleagues and partners .
What do we want to achieve?
We want people to lead their best possible lives.
Our values
The most important way we will get there is by living our values all of the time:
- We are respectful
- We are compassionate
- We are responsible
Our big goals
We are committed to three big goals:
- To co-create a great experience for our patients, carers and families.
- To co-create a great experience for our colleagues
- To be a great partner
The team are a small team within the digital and data department and are made up of nursing and AHP professionals. The team were formed as part of the EPR programme but will remain as a permanent team within the department to support clinical changes to systems but also improve the engagement and liaison between clinical services and D&D.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Person specification
Qualifications
Essential criteria
- Degree in a relevant subject or equivalent experiential learning
Desirable criteria
- Project or Programme Management certification
Experience
Essential criteria
- Demonstrable experience of providing administrative or project support within an office or project environment
- Demonstrable experience of managing a defined piece of work including: o Planning o Monitoring essential tasks and taking appropriate action o Meeting deadlines o Using Microsoft packages o Writing reports o Effective communication o Note or minute taking o Adhering to defined procedures and guidelines, audit
- Team working
Desirable criteria
- Experience of working in NHS
- Experience of working in a Programme or Project Office
- Experience of organising meetings/conferences/ workshops
Knowledge
Essential criteria
- Understanding of programme/project working principles and tools
- Understanding of the Trust’s Programme/Project Frameworks (within agreed timescale)
- Understanding of the Trust’s Quality Improvement System (QIS) within agree timescale
- Understanding of the principles of change management
Desirable criteria
- Knowledge of current EPR/systems used by the trust
Skills
Essential criteria
- Able to type and input data accurately and efficiently.
- Able to use Microsoft office applications effectively
- Ability to communicate effectively to a wide range of people
- Able to motivate or persuade people to followa course of action
- Able to time manage, prioritise and organise effectively
- Able to take decisions within the scope of the role and escalate as appropriate
Desirable criteria
- Able to confidently chair meetings/ support chair
Personal Attributes
Essential criteria
- Able to work in accordance with the Staff Compact and Trust Values and Behaviours
- Committed to continual quality and service improvement
- Self-aware and committed to continual professional and personal development. Able to accept and respond positively to feedback from supervision
- Resilience under pressure
- Committed to promoting a positive image of people with mental health conditions or learning disabilities
- Committed to promoting a positive image of the Programme/Project.
Other Requirements
Essential criteria
- Ability to travel independently in accordance with Trust policies and service need
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Gemma Pickering
- Job title
- Head of EPR
- Email address
- [email protected]
- Telephone number
- 07741274007
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