Job summary
Employer heading
Employee Psychology Service Administrator
NHS AfC: Band 3
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job overview
If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role.
An exciting opportunity has arisen for a part-time (30 hours) Administrator to work within the Employee Psychology Service Team. As a member of the team you will provide high quality and comprehensive secretarial and administrative support.
Main duties of the job
To provide high quality and comprehensive secretarial and administrative support service to all members of the Employee Psychology Service Team.
To help establish and adhere to robust systems and processes, assisting and supporting in the effective running and management of the Employee Psychology Service.
Answer the telephone, responding in a helpful manner to enquiries or other issues raised. Taking messages and accurately passing on to other team members.
To promote at all times a positive image of people with mental health conditions and learning disabilities.
To promote at all times a positive image of the Employee Psychology Service including the wider Health and Wellbeing Service and associated work streams.
Working for our organisation
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care, our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Person specification
Qualifications
Essential criteria
- NVQ Level 3 or equivalent (or willing to achieve within a set timescale)
- IT skills to ECDL Level (or willing to work towards this) Evidence of experiential training and learning in the use of IMT software packages with advanced keyboard skills
- GCSE’s (including English and Maths at grade C and above or equivalent Numeracy and Literacy Level 2
Experience
Essential criteria
- Proven organisational and communication skills
- Excellent verbal and written communication skills
- Ability to deal with challenging people with sensitivity and discretion
- Maintaining confidentiality
- Experience of providing administrative support and Minute taking
Knowledge
Essential criteria
- Good knowledge and understanding of the organisation/NHS
- Good knowledge of administrative systems and processes
- Working knowledge of the Trust’s policies
- Demonstrate ability and knowledge to utilise various Microsoft packages in include Microsoft Office Applications, i.e. Word, Excel, PowerPoint etc.
Documents to download
Further details / informal visits contact
- Name
- Anne-Marie Billington
- Job title
- PA Director of People & Culture, Senior Admin
- Email address
- [email protected]
- Telephone number
- 01642451796
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