Job summary
- Main area
- Child and Adolescent Mental Health Services
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 346-DDC-061-24
- Employer
- Tees, Esk and Wear Valleys NHS Trust
- Employer type
- NHS
- Site
- The Ridings
- Town
- Redcar
- Salary
- £22,816 - £24,336 pro rata, per annum
- Salary period
- Yearly
- Closing
- 14/07/2024 23:59
Employer heading
![Tees, Esk and Wear Valleys NHS Trust logo](https://static.trac.jobs/employer-logos/183.png)
Clinical Team Secretary/Administrator
NHS AfC: Band 3
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job overview
We are looking to recruit 1 part-time (30 hours) well organised Clinical Team Secretary/Administrators, to provide an efficient support service to our North Durham Getting More Help Team.
Applicants should be self-motivated, organised and have a flexible approach to work. The ability to work as part of a team and a willingness to perform repetitive tasks whilst maintaining attention to detail, have the capacity to prioritise their workload and accommodates urgent requests from senior staff whilst dealing sensitively with issues and maintaining confidential information.
Excellent communication skills, both verbal and written, taking action where necessary and ensuring messages are communicated accurately and in an appropriate and timely manner coupled with proven secretarial skills and previous experience is essential.
Main duties of the job
Applicants should be able to demonstrate excellent communication and organisation skills, and have an understanding of administrative/clerical procedures and experience of working in a customer service environment.
Applicants would be the first point of contact for service users, family and carers, responding to a range of enquiries or concerns.
Working for our organisation
North Durham CAMHS is a base for specialist mental health services for children and young people living in the Durham area. It also provides support, information and advice for parents and carers.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Detailed job description and main responsibilities
Please see attached the job description and person specification which outlines the main duties and responsibilities of the role.
Person specification
Qualifications
Essential criteria
- Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale)
- ITQ Level 2 or equivalent or willingness to work towards
- Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above
Experience
Essential criteria
- Significant secretarial/administrative experience.
Desirable criteria
- Secretarial/administrative experience in a clinical environment.
Skills/Knowledge
Essential criteria
- Comprehensive knowledge of Microsoft Office applications (Word, Excel and Outlook).
- Understanding of confidentiality and the associated legal and policy requirements.
- Maintain concentration and attention to detail whilst also dealing effectively with interruptions.
Desirable criteria
- Working knowledge of medical/psychological terminology.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Emma Smeaton
- Job title
- Medical Secretary
- Email address
- [email protected]
List jobs with Tees, Esk and Wear Valleys NHS Trust in Administrative Services or all sectors