Crynodeb o'r swydd
- Prif leoliad
- Administration
- Gradd
- Band 3
- Contract
- Cyfnod Penodol: 8 mis (Fixed term until 31st March 2025)
- Oriau
- Llawnamser - 37.5 awr yr wythnos
- Cyfeirnod y swydd
- 150-CP0141-WST-A
- Cyflogwr
- Sussex Community NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Bognor Hospital
- Tref
- Bognor
- Cyflog
- £22,816 - £24,336 Per Annum/Pro Rata
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 01/08/2024 23:59
Teitl cyflogwr
Administrator
Band 3
Trosolwg o'r swydd
Administrator in Referrals.
Could you be the first voice a patient hears?
Our CSIMS (Coastal Sussex Integrated Musculoskeletal Service) admin team are looking for brilliant administrators who can ensure good care happens for our patients. Our administrators are an invaluable part of the service.
The service helps people who are experiencing MSK (aka musculoskeletal, muscle and bone) conditions, stewarding patients through options for their appointments.
We want to make a person’s care as straightforward as possible, by providing one point of contact as close to their home as we can.
Prif ddyletswyddau'r swydd
We currently have 1 fixed term until the 31st March 2025, Full time (37.5 hours per week). The standard working week as 0800-1600 / 0830-1630 or 0900-1700, Monday-Friday.
Main duties of the Job
- Our administrators are generally the first point of contact for our patients. This means they handle patient data every single day and work within small teams, making sure the people we see experience seamless care.
- Communication is a key part of this telephone-based role, working to get patients to the most appropriate services for their needs accurately and on time.
- The role would be working from our central hub at Bognor hospital.
Please see the job description for more detailed information
Gweithio i'n sefydliad
We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.
Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.
Why work for us?
- Positive 2022 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
- Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
- Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
- Excellent training and development opportunities
- Research opportunities
- Cost-effective workplace nurseries in Crawley, Hove and Brighton
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
- Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
- Located in stunning Sussex, with easy access to the South Downs and the coast
- Access to a wide range of benefits and discounts for NHS staff
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
- To Provide an efficient and effective administrative support to the CSIMS services.
- Office administration, assisting with documentation and ensuring all clerical aspects of the service run smoothly.
- The successful candidate will have good time management, the ability to use their own initiative as well as excellent attention to detail.
- The successful candidate will be a proactive individual with good organisation skills, excellent attention to detail, a team player with the ability to problem solve and work independently.
- Essential to the role is proficiency or ability to learn a variety of IT applications.
- Excellent use of English language is also required.
- Good interpersonal skills and ability to communicate at all levels are required for liaising with colleagues, clinicians, IT support.
Manyleb y person
Skills
Meini prawf hanfodol
- Effective communication, both face to face and on the telephone with a range of people in a range of situations
- Excellent telephone manner and managing calls in a professional way
- Able to plan and organise own work effectively to achieve key service performance indicators and meet deadlines
Previous experience
Meini prawf hanfodol
- In an administrative role
- Of working with a professional team
- Of customer care or similar service industry practices
- Intermediate level use of Word, Excel and Outlook
Meini prawf dymunol
- Of complying with patient confidentiality (or similar) and data protection requirements
- Of patient administration systems S1 and/or appointment booking systems (or similar)
- Of dealing with difficult conversations by telephone
- Of principles of care e.g. first do no harm, and patient confidentiality
Personal Qualities
Meini prawf hanfodol
- Skillful handling of situations with consideration for others
Qualifications
Meini prawf hanfodol
- Educated to NVQ Level 2, Certificate of Higher Education and/or equivalent experience.
Bathodynnau ardystio / achredu cyflogwyr
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Jo Harrison
- Teitl y swydd
- Business Support Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01243 623548
- Gwybodaeth i gefnogi eich cais
Option 3
Rhestr swyddi gyda Sussex Community NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector