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• Supervise and assist  Facilities staff in carrying out their duties.
• Providing cover for Facilities staff where required. This may include working at other SCFT sites.
• Ensure staff are aware of the duties and standards required and maintain them. Ensure all routine and ad hoc work is carried out correctly and appropriately.
• Lead and motivate staff ensuring performance of staff is monitored and reviewed using Trust Supervision/Appraisal process.
• Assist in the recruitment, induction, development and training of staff.
• Where necessary, manage duty rosters for staff and arrange adequate cover throughout the shifts within agreed rotas in conjunction with the Facilities Team Leader/Manager.
• Ensure that patients, staff and visitors are courteously assisted and directed in a pleasant manner.
• Report complaints and compliments promptly to Line Manager.
• Provide regular reports such as audit scores, safeguarding, staff issues, training etc. to Line Manager on aspects of the services as agreed.
• Carry out regular audits in line with the National Standards of Cleanliness as requested by the Line Manager.
• Assist in maintaining levels of staff discipline and timekeeping. Report any concerns to the relevant Facilities Management.
• Monitor the collection and transportation of waste in accordance with the requirements of the Trust’s Policies and Procedures.
• Ensure that all relevant Trust policies and procedures are adhered to.
• Monitor a Planned Preventative Maintenance programme for all equipment. Report any defects to equipment or maintenance issues following departmental procedures.
• Day to day monitoring of contracted services.
• Be proficient in the use of Word Processing packages, Word, Excel, Power Point, the Trust’s Intranet and E-mail, Oracle, Citrix & iPROC systems.
• Ensure that the Facilities first aid box is adequately stocked.
• Ensure all staff have the correct uniform whilst on duty and comply with the Trust Uniform Policy.
• Raise, process & receipt all purchase orders for the Department as requested, maintaining adequate stock levels.
• Ensure you and your staff attend training courses as directed.
• Undertake departmental risk assessments and instruct and train staff on safe use of work equipment and monitor progress.
• Responsible for the dispatch, receipt & distribution of all post & deliveries both internal and external.
• Be aware of & comply with the Departmental & Trust’s Emergency Procedures.
• Undertake Fire Warden duties as necessary and according to site.
• Set up meeting/training rooms as required.
• Carry out such other duties as may be required to ensure the smooth and efficient provision of the Facilities Department.
• Adopt a flexible approach, you may be required to work in any unit within the Trust.
• Attend Departmental meetings as appropriate.
• To participate in the Trust’s appraisal system, review and personal development process on an annual basis.
• Undertake training as necessary in line with the development planning process.
• To achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
• To contribute positively to the effectiveness and efficiency of the team in which he/she works.