Job summary
- Main area
- Team Administrator - Podiatry Service
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week
- Job ref
- 150-MM0159-CSS
- Employer
- Sussex Community NHS Foundation Trust
- Employer type
- NHS
- Site
- Brighton General Hospital
- Town
- Brighton
- Salary
- £22,816 - £24,336 PA
- Salary period
- Yearly
- Closing
- 07/07/2024 23:59
Employer heading
![Sussex Community NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/854.png)
Team Administrator - Podiatry Service
NHS AfC: Band 3
Job overview
Would you like to join our supportive, hardworking and caring, recently merged, Podiatry North and Brighton and Hove team?
We will provide you with 1:1 training to ensure that you are both confident and competent with all required of you.
You will have peer support and 1:1s with admin team meetings where your thoughts and input will be heard and valued.
The Brighton and Hove Podiatry team is looking for an experienced and motivated administrator to provide admin support at Brighton General Hospital. It is a permanent, 22.5 hour a week role and your working days would be weekdays only. Free onsite car parking is available.
Podiatry use SystmOne for booking appointments, checking waiting lists, entering referrals, and caseload management. Previous experience would be ideal, but not imperative as full training will be given on-site.
The role is very much patient facing with daily interaction both face to face and on the telephone, experience of dealing with the public on a professional level is ideal.
Podiatry prides itself on providing the best care it can to patients, providing enhanced care to those who are at moderate or high risk for developing complications as well as those with active ulceration.
Admin are a hugely important part of our service and along with our diligent, professional and hardworking clinicians are a very much valued part of our team.
Main duties of the job
Main duties of the job
1.) Receive callers and visitors to the service. Responds to queries and requests for information within set procedural guidelines.
2.) Regularly checks on the tidiness and cleanliness of the office environment and takes action to ensure any problems are resolved.
3.) Reports any building or equipment maintenance problems to the Trust’s Estates Helpline.
4.) Formats letters, reports and presentations to a high standard of accuracy and visual attractiveness.
5.) Carries out or organises photocopying.
6.) Ensures incoming or outgoing post is processed promptly.
7.) Places orders for stationary and other office supplies. Ensures requisitions and invoices are checked and approved by an appropriate manager.
8.) Manages referrals into the service and books patient appointments
9.) Monitors waiting lists and ensures patients are booked follow up appointments
10.) Attends team meetings and takes minutes.
Working for our organisation
We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.
Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.
Why work for us?
- Positive 2022 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
- Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
- Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
- Excellent training and development opportunities
- Research opportunities
- Cost-effective workplace nurseries in Crawley, Hove and Brighton
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
- Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
- Located in stunning Sussex, with easy access to the South Downs and the coast
- Access to a wide range of benefits and discounts for NHS staff
Detailed job description and main responsibilities
Detailed job description and main responsibilities
- a) Assists the Operation Team Leader/Admin Lead with any review of office or administrative procedures by inviting and collating feedback from clinical and administrative colleagues. Contributes own ideas and suggestions.
- b) Arranges team meetings and multi-agency case review meetings. Co-ordinates diaries, books venues and refreshments and sends out papers and other relevant information. Takes appropriate notes and writes up the minutes for meetings attended.
- c) Allocates work to new staff or less experienced staff. Provides day to day guidance and support on administrative issues and queries. Assists with the recruitment, appraisal and development of administrative assistants in the service.
- d) Authorised to order stationary and other office supplies.
- e) Ensures that electronic or paper patient, staff and other service records are filed accurately in an easily accessible system and kept secure.
f.) Processing referral forms and regularly checking referrals inbox for electronic referrals to the service. Checking electronic tasks on system 1 to ensure that referrals are picked up and queries to the service via system 1 are managed
g.) Assist with management of S1 staff rotas, to include; applying, amending, blocking annual leave for staff, blocking for meetings. This list is not exhaustive and will include ad hoc duties involved in management of staff rotas.
h.) The Post holder will be expected to assist with annual leave and sickness cover for other members of the Podiatry administrative staff. This may include travel to other clinical locations.
This is an office based role and successful applicant may be required to travel between SCFT community sites.
To join our team and support our delivery of excellent care at the heart of the community, please apply.
Person specification
Qulaifications
Essential criteria
- GCSE or equivalent in Maths & English
- NVQ level 3 in business administration
Experience
Essential criteria
- Previous NHS experience
- Previous Admin experience
- Patient / customer facing role
- Experience of arranging meetings
Skills and knowledge
Essential criteria
- Able to write clear meeting minutes or notes
- Advanced IT skills
- Experience of a patient booking system
- Accurate keyboard skills
Desirable criteria
- Knowledge of Systm One
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Connie Holland
- Job title
- Business Support Manager
- Email address
- [email protected]
- Telephone number
- 01243 623585
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