Job summary
Employer heading
Clinical Governance Coordinator
Band 6
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First . In fact our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
The MSK clinical governance coordinator will work alongside the clinical and directorate management teams to help implement and co-ordinate all aspects of the quality, safety, patient experience and the governance agenda.
Our main priority for this job role is to find someone with the right values, behaviours and attitudes which match our own! We are seeking to recruit an individual who has a positive outlook and who continually aspires to promote quality and excellence in their work.
The post would ideally suit someone with meticulous administrative and organisational skills. They should also be able to use their own initiative and prioritise their own workload.
The post holder will need to support the effective implementation of the Trust’s Complaints Management policy and processes by working collaboratively with the Complaints Manager and clinicians to ensure timely investigation and completion of responses.
This is a great opportunity for anyone who would like to build on their skills and experiences and take their career forward in a meaningful way – we are happy to work with you to develop your skills and help you succeed. The post would also suit clinical staff (nursing and therapies) who would like an opportunity to develop their career in patient safety
Main duties of the job
The post holder works in conjunction with the Directorate Management Team and the Divisional Quality & Safety Manager to implement all aspects of the quality, safety, patient experience and governance agenda.
The post holder will have advanced organisational skills, collating data submissions, maintaining action logs, maintaining databases, ensuring data quality, running and distributing reports, organising Clinical Governance and Mortality and Morbidity (M&M) meetings and undertaking all administrative tasks associated with these meetings. The ability to use own initiative and be able to prioritise own workload and management diaries to facilitate the smooth running of the department is essential.
To support the effective implementation of the Trust’s Complaints Management policy and processes by working collaboratively with the Complaints Manager and clinicians to ensure timely investigation and completion of responses.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Detailed job description and main responsibilities
Job description and and main responsibilities included in the documents attached. Please refer to job overview above for role summary
Person specification
Experience and qualifications
Essential criteria
- GCSE Maths
- GCSE English
- Graduate Level Qualification
- Experience of managing/responding to patient complaints
- Report writing
Desirable criteria
- Recognised IT qualification e.g. CLAIT, ECDL
- Knowledge DATIX system
- Experience of enacting patient safety incident response framework
- Root Cause Analysis (RCA) training or similar and used in practice
Equality, Diversity, and Inclusion
Essential criteria
- Evidence of having championed diversity in previous roles
- Evidence of having undertaken own development to improve understanding of equalities issues
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Joseph Threlfall
- Job title
- Head of Nursing
- Email address
- [email protected]
- Telephone number
- 07917558758
- Additional information
Not applicable
List jobs with 279 University Hospitals Sussex NHS Foundation Trust in Administrative Services or all sectors