Job summary
Employer heading
Matron's Administration Assistant - Critical Care, EDGH
NHS AfC: Band 2
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 7,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
In 2020 the Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
In the summer of 2020, the Trust launched its ambitious ‘Building for our Future’ (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come.
We provide safe, compassionate and high quality hospital and community care to over half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £650 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 8,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
In 2020 the Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. Conquest Hospital and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’.
Our two acute hospitals have emergency departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services. Our centre for trauma services and obstetrics is at Conquest Hospital, while our centre for urology and stroke services is at Eastbourne DGH. At Bexhill Hospital we offer a range of outpatient, day surgery, rehabilitation and intermediate care services. At Rye, Winchelsea and District Memorial Hospital we offer outpatients, rehabilitation and intermediate services. At Uckfield Community Hospital we provide day surgery and outpatient care.
In the community, we deliver services that focus on people with long term conditions living well outside hospital, through our integrated locality teams working with district and community nursing teams. Community members of staff also provide care to patients in their homes and from a number of clinics, health centres and GP surgeries.
Job overview
Are you a well-organised and motivated person, with a 'can do' attitude and excellent interpersonal skills with the ability to provide high quality administrative support? Then this may be the job for you!
We are currently looking for a Matrons Assistant to join our fantastic team in Critical Care, Eastbourne. The role will involve supporting the unit Matron who is responsible for managing a large team of staff and also the day to day running of a Critical Care Unit.
Critical Care is a busy and dynamic place to work and requires a highly motivated and enthusiastic team to manage this challenging environment - at Eastbourne, we are an 8 bedded unit with 5 Level 3 (Intensive Care) beds and 3 Level 2 (High Dependency) beds.
Main duties of the job
Undertake a range of routine administrative and secretarial tasks to provide support to the Matron in a busy day unit environment.
Working for our organisation
We are proud to provide ‘Outstanding’ care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.
In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.
In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Our Trust values are:- KINDNESS, INCLUSIVITY and INTEGRITY
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person specification
Experience
Essential criteria
- Evidence of previous admin or secretarial experience in a busy environment.
- Record keeping and filing systems
- Prioritisation of workload
Desirable criteria
- Previous NHS administration experience
- Use of computerised record systems
Skills
Essential criteria
- Good written and verbal communication skills
- Good word / text processing skills
Desirable criteria
- Familiarity with medical / technical / other relevant terminology
- Customer service skills
Qualifications
Essential criteria
- Good general education
- Typing / text processing/ data entry skills to RSAII or equivalent OR Administration NVQ2 or equivalent skills.
- Evidence of good numeracy and literacy
Desirable criteria
- GCSE level A-C including English and Maths
- ECDL or other recognised IT qualification
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Julie Boydell
- Job title
- Interim Matron
- Email address
- [email protected]
- Telephone number
- 0300 131 5844
- Additional information
Informal visits encouraged and welcomed
For any other information related to the post please contact Julie Boydell on 0300 131 5844 (Matron's Office) or Work Mobile (Available Monday - Thursday 7.30am - 5pm) 07816183542
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