Job summary
- Main area
- Outpatient Receptionist
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 35.5 hours per week (Monday, Wednesday, Thursday & Friday 08:30 - 17:00 Tuesday 08:30 - 14:00)
- Job ref
- 374-LC2325-A
- Employer
- East Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- Conquest Hospital
- Town
- Hastings
- Salary
- £23,615 per annum, pro rata
- Salary period
- Yearly
- Closing
- 28/04/2025 23:59
Employer heading
Outpatient Receptionist - Conquest
NHS AfC: Band 2
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
Job overview
An opportunity has arisen for a part time Receptionist to be based at Conquest Hospital.
You will be part of a team of Receptionists responsible for welcoming outpatients to the hospital, recording all attendance information and making follow ups where appropriate in line with the Referral to Treatment: Access and Management Policy and Organisation Objectives.
Main duties of the job
You will need to deal with challenges, perform under pressure and be able to prioritise work, computer literate & flexible. Good customer Service is essential.
The hours of service are Monday, Wednesday, Thursday, & Friday 08:30 - 17:00 and Tuesday 8:30 - 14:00
Working for our organisation
We are proud to provide ‘Outstanding’ care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.
In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.
In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person specification
Qualifications
Essential criteria
- Good general education to GCSE level or equivalent
- Ability to undertake additional training on departmental IT and manual systems
- Computer literate
Experience
Essential criteria
- Previous clerical work is essential, either voluntary or paid
Desirable criteria
- Evidence of substantial clerical experience, especially in relation to filing systems
- Experience and understanding of an Oasis system
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Raechell Carr
- Job title
- Outpatient Reception Manager
- Email address
- [email protected]
- Telephone number
- 07817 076940
- Additional information
0300 131 4500 ext 770508
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