Job summary
- Main area
- Trauma & Orthopaedics
- Grade
- Band 4
- Contract
- Fixed term: 9 months (Maternity cover)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 279-6391918-JUN24
- Employer
- 279 University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- Worthing Hospital
- Town
- Worthing
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Closing
- 07/07/2024 23:59
Employer heading
Speciality Co-ordinator - Trauma and Orthopaedics
Band 4
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First . In fact our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
We are looking for an efficient and enthusiastic Specialty Coordinator to join Trauma & Orthopaedic to provide comprehensive secretarial and administrative support for consultants.
The successful candidate must possess excellent communication skills and will need to be competent with the use of MS office and internal systems. The post holder should have excellent typing skills. They will also be required to perform general office duties including answering phone calls, opening post, filing, photocopying, accurately proof reading documents and entering data onto department databases.
Main duties of the job
The post holder will type clinic letters and receive enquiries from patients and staff, using initiative to take appropriate action and escalate when necessary. They will be required to demonstrate the ability to organise their workload and to make decisions and take action in accordance with departmental policies.
Secretarial experience is essential but will be given system and process in house training
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Detailed job description and main responsibilities
- To act as the first point of contact for clinicians, maintaining good communication with them and other staff in the department, as well as patients and members of the public
- Be able to communicate inter-departmentally with all levels of staff, MDT functions, GPs, patients and their relatives.
- Ability to communicate using empathetic and sympathetic skills when dealing with patients, particularly terminally ill patients, and their relatives.
- Liaise with appropriate departments to ensure that any new services introduced run smoothly and efficiently.
- To cover colleagues during annual/sick leave.
- Supervise new staff/students and Clerical Assistants. Support colleagues/other staff when required.
Full details can be found on the Job description
Person specification
Qualifications
Essential criteria
- Maths and England GCSE’s C or above or equivalent Functional Skills qualification.
Desirable criteria
- RSA Stage II Typing or equivalent experience.
Knowledge & Training
Essential criteria
- Accurate audio typing and proof reading skills.
Desirable criteria
- Understanding of the hospital environment
Communication and Relationship
Essential criteria
- Ablility to use a computer and basic MS word and outlook
Desirable criteria
- Managing challenging behaviour
Planning and Organisational
Essential criteria
- Speaking to patients over the phone
- Ability to prioritise workload and work to deadlines.
Desirable criteria
- Able to multi-task
Patient/Client Care
Essential criteria
- Ability to maintain confidentiality.
Desirable criteria
- Examples of good patient care
Equality, Diversity, and Inclusion
Essential criteria
- Evidence of having championed diversity in previous roles (as appropriate to role
- Evidence of having undertaken own development to improve understanding of equalities issues
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Samantha Amies
- Job title
- Assistant Operations Manager
- Email address
- [email protected]
- Telephone number
- 07824373754
- Additional information
Samantha Amies
Assistant Operations Manager - MSKWebsite: www.uhsussex.nhs.uk
Email: [email protected]
Tel: 01903 205111 Ext: 85890Mobile: 07824 373754
Worthing Hospital, Lyndhurst Road, Worthing, BN11 2DH
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