Job summary
- Main area
- Medical Reports
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday - Friday)
- Job ref
- 356-24-6373486
- Employer
- Hull University Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- Hull Royal
- Town
- Hull
- Salary
- £22,383 Per Annum
- Salary period
- Yearly
- Closing
- 04/07/2024 23:59
Employer heading
![Hull University Teaching Hospitals NHS Trust logo](https://static.trac.jobs/employer-logos/164.png)
Clerical Officer
Band 2
Job overview
Medical Reports/Enquiry Desk Clerk
37.5 hours
Monday to Friday During Core Hours of 08.30 to 17.00
We are looking for an enthusiastic person with previous clerical experience to work within Medical Reports and the Enquiry Department at HRI.
The successful candidate must have good communication skills and be able to work as part of a team, as well as using their own initiative, and have the ability to organise and prioritise their workload.
Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.
Main duties of the job
Duties include invoicing, requesting case notes and x-rays, pulling casualty cards, dealing with Solicitors, dealing with the general public, directing patients and relatives to wards and departments, telephone enquiries, and other clerical duties.
Some typing and use of Lorenzo.
Working for our organisation
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Detailed job description and main responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Person specification
Education
Essential criteria
- 3 GSCEs c or above
Desirable criteria
- NVQ level 2 / BTEC equivalent
- Previous NHS experience
education / Training
Essential criteria
- 3 GCSEs (C or above)
Desirable criteria
- NVQ level II/Btec equivalent
- Customer care training/ telephone skills
Personl Qualities
Essential criteria
- Ability to communicate at all levels, both in writing and verbally
- Good organisational skills
- Must be able to maintain confidentiality at all times.
Knowledge
Essential criteria
- Lorenzo experience
Desirable criteria
- Previous medical records experience
- Experience of working with different NHS agencies
Documents to download
Further details / informal visits contact
- Name
- Caryl Allen
- Job title
- Medical Reports Supervisor
- Email address
- [email protected]
- Telephone number
- 01482 674931
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