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Job summary

Main area
Medical Reports
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday - Friday)
Job ref
356-24-6373486
Employer
Hull University Teaching Hospitals NHS Trust
Employer type
NHS
Site
Hull Royal
Town
Hull
Salary
£22,383 Per Annum
Salary period
Yearly
Closing
04/07/2024 23:59

Employer heading

Hull University Teaching Hospitals NHS Trust logo

Clerical Officer

Band 2

Job overview

 Medical Reports/Enquiry Desk Clerk

37.5 hours

Monday to Friday  During Core Hours of 08.30 to 17.00

We are looking for an enthusiastic person with previous clerical experience to work within Medical Reports and the Enquiry Department at HRI. 

The successful candidate must have good communication skills and be able to work as part of a team, as well as using their own initiative, and have the ability to organise and prioritise their workload. 

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

 

Main duties of the job

Duties include invoicing, requesting case notes and x-rays, pulling casualty cards, dealing with Solicitors, dealing with the general public, directing patients and relatives to wards and departments, telephone enquiries, and other clerical duties. 

Some typing and use of Lorenzo.

 

 

 

 

 

Working for our organisation

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Detailed job description and main responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person specification

Education

Essential criteria
  • 3 GSCEs c or above
Desirable criteria
  • NVQ level 2 / BTEC equivalent
  • Previous NHS experience

education / Training

Essential criteria
  • 3 GCSEs (C or above)
Desirable criteria
  • NVQ level II/Btec equivalent
  • Customer care training/ telephone skills

Personl Qualities

Essential criteria
  • Ability to communicate at all levels, both in writing and verbally
  • Good organisational skills
  • Must be able to maintain confidentiality at all times.

Knowledge

Essential criteria
  • Lorenzo experience
Desirable criteria
  • Previous medical records experience
  • Experience of working with different NHS agencies

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardDisability confident employer

Documents to download

Apply online now

Further details / informal visits contact

Name
Caryl Allen
Job title
Medical Reports Supervisor
Email address
[email protected]
Telephone number
01482 674931
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