Job summary
Employer heading
Team Leader - Flexible Workforce Team
NHS AfC: Band 4
Humber Teaching NHS Foundation Trust are proud award winners of the HSJ Provider of the Year 2019
Job overview
We are looking for an enthusiastic, self motivated Team Leader to work within our busy Flexible Workforce Team.
The successful applicant will be provided day to day support to the 3 senior administrators, in addition to being the lead in the team for agency doctors and the TEMPRE system which is used for all locum bookings.
The Flexible Workforce Team, are responsible for the bank workers within the Trust and support in filling any short falls within the services.
Main duties of the job
- To provide support to the Flexible workforce Team in the provision of an effective, high quality, service for the Trust.
- To be the lead for TEMPRE system and agency medical locums
- To ensure the provision of booking and managing Medical Locums through the TEMPRE system
- To ensure that any agency locum doctors are booked on a Direct Engagement, ensuring the Trust remains IR35 compliant and can make savings on the VAT
- Build relationships with Key stakeholders in the trust, using all methods of communication including but not limited to MS teams and Telephone
- To initiate/contribute to the planning and development of the service as a member of the Flexible Workforce Team (FWT)
- To support Flexible Workforce Team with the recruitment of bank workers by ensuring correct processes are followed. To include but not limited to; placing advert, support with shortlisting and interviews
- To contribute to the development of the Flexible Workforce Service and propose and initiate new ways of working to ensure a seamless, high quality candidate experience
- To deputise for the Flexible Workforce Team Manager where required
- To effectively oversee the management of the TEMPRE and Allocate Bank Staff system and ensure all team members are achieving relevant KPI’s. Escalating to the team manager where appropriate
- To deal with a range of queries that may arise from bank worker terms of engagement to general queries
Working for our organisation
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started.
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK.
Detailed job description and main responsibilities
For further details with regard to this vacancy opportunity, please see the attached job description and person specification which are attached.
Person specification
Qualifications and Knowledge
Essential criteria
- NVQ 3 in Business Administration or Customer Service or significant/equivalent knowledge and experience as detailed above
- Knowledge of a range of work procedures and practices, legislation drivers and their application to the relevant service area e.g. Data Protection, Zero Hour Contracts, Confidentiality, Trust policies and procedures Flexible Working
Desirable criteria
- Knowledge of Health Roster and Health Roster Bank Staff, ESR system and processes
Experience
Essential criteria
- Significant experience of building effective working relationships whilst working with sensitive information and ability to approach issues diplomatically for mutual resolution
- Experience of providing technical information/instructions to staff and managers
Desirable criteria
- Experience of e-rostering and electronic staff record systems
Skills and Compentencies
Essential criteria
- Excellent organisational and time management skills
- Ability to work autonomously and use initiative and judgement in decision making
Desirable criteria
- Ability to plan and prioritise effectively
Documents to download
Further details / informal visits contact
- Name
- Graham Hickson
- Job title
- Flexible Workforce Team Manager
- Email address
- [email protected]
- Telephone number
- 07971473968
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