Job summary
- Main area
- Mental health
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (24 hour shift pattern)
- Job ref
- 338-5564541-23-H
- Employer
- Humber Teaching NHS Foundation Trust
- Employer type
- NHS
- Site
- Miranda House
- Town
- Hull
- Salary
- £22,383 per annum
- Salary period
- Yearly
- Closing
- 05/08/2024 23:59
Employer heading
Administration Assistant
NHS AfC: Band 2
Humber Teaching NHS Foundation Trust are proud award winners of the HSJ Provider of the Year 2019
Job overview
An opportunity has arisen for a full-time Band 2 Administration Assistant to work within our Mental Health Crisis Team based at Miranda House in Hull.
You will be expected to be flexible and work in a fast paced and highly demanding environment within the main office as well as providing cover to a busy reception area.
The administration team provides 24 hour, 7 day a week cover which is worked on a rota basis incorporating enhanced pay for unsocial hours. This provides a refreshing work life balance.
Main duties of the job
This role involves liaising with health care professionals from the Trust and outside agencies, also dealing with queries from patients requiring a service.
Excellent interpersonal skills and being able to work on own initiative are both essential.
The successful candidate will have good keyboard skills enabling them to assist in creating, developing and maintaining new processes and procedures. This includes regular data inputting using patient systems (Lorenzo) in accordance with the Trust standards. Along with all other Microsoft Packages.
Applicants will have RSA III and OCRIII/ECDL or equivalent NVQ Qualification, a good standard of Maths and English and have previous experience of carrying out general administrative procedures in an office environment. Experience of using software packages including Microsoft Word/Outlook and Excel are beneficial. Experience with the Trust Patient Information Systems (Lorenzo) would be advantageous.
Working for our organisation
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started.
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK.
Detailed job description and main responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Person specification
Knowledge
Essential criteria
- To have some knowledge of office procedures, clerical/reception work.
Desirable criteria
- Literacy and Numeracy at Level 2
Experience
Essential criteria
- Experience of working with the general public
- Knowledge of IT systems
Desirable criteria
- Knowledge of Trust IT systems e.g.Lorenzo as appropriate to work area
Qualifications
Essential criteria
- 2 GCSEs/O levels English and Maths
- Standard keyboard skills e.g. RSA2, ECDL • OR demonstrable experience within A&C field at standard level
Desirable criteria
- NVQ2 or equivalent experiential learning
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Helen Collins
- Job title
- Team lead
- Email address
- [email protected]
- Telephone number
- 01482 335797
- Additional information
You can also contact Carolynn Lewis by email for further details - [email protected]
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