Job summary
- Main area
- Administration
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 390-SUR-BA-5101
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Basildon
- Town
- Basildon
- Salary
- £24,169 Per Annum (Pro Rata for Part Time)
- Salary period
- Yearly
- Closing
- 29/04/2025 23:59
Employer heading
Patient Pathway Assistant - Fracture clinic Receptionist
Band 2
Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend.
We are a well-led, high-performing and innovative organisation determined to provide the best health care services for our local population and working in the best interests of the people we serve.
Job overview
We have an exciting opportunity for you to join our pathology team as a Patient Pathway Co-ordinator/Medical Secretary.
Cellular Pathology is a collaborative and inclusive team based at Basildon Hospital. Working in an exciting, fast paced and interesting department alongside Histopatholgist consultants and biomedical scientists, supporting patients through their diagnostic pathway.
We are looking for an enthusiastic person to join our hardworking and friendly team. Previous Medical secretary experience is ideal.
We have two PPC / Medical secretary positions available, one full time and one part time (latter part of the week).
If you have good typing and audio tying skills along with knowledge of medical terminology then apply today
Main duties of the job
Typing of Histology, non-gynae and postmortem reports both handwritten and digitally dictated.
Supporting the consultants and wider teams with the co-ordination of MDTs, general correspondence and referrals to specialist areas.
Co-ordinate, monitor and initiate appropriate changes within administrative processes along the patient pathway to ensure the patient’s journey is managed efficiently, smoothly and in accordance with targets and agreed timescales.
Utilise computerised tracking systems to progress patients through the cancer pathways and chase investigation results.
Liaise with teams outside of the department where appropriate to ensure a seamless patient journey through the histology process.
Working for our organisation
With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.
Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Detailed job description and main responsibilities
Working as part of a large administrative team to provide comprehensive support to the Consultant Histopathologists and wider clinical team along with technical staff within the department.
Undertake the typing of all reports, correspondence and composing of letters and other documentation as required ensuring the patients journey is processed in a timely efficient manner in line with Cancer waiting times targets.
Ensuring robust systems are used to record any material sent or received in the department.
To co-ordinate regular MDT meetings, organising slides and reports , liaising with referral centres and other Trusts where necessary.
Support the office manager, Pathology Operational Manager and other Divisional managers in ensuring the speciality are able to deliver a safe and effective service.
Provide cross-cover for other Patient Pathway Co-ordinators to ensure a consistent and effective administration service is maintained at all times.
Supervise and support junior and fellow administrative members of the team and Assistants within the relevant specialties as advised by the office manager, including general monitoring of performance and compliance with Trust, Divisional and Speciality standards.
Excellent telephone communication skills when dealing with patients, staff and colleagues.
Person specification
Qualifications
Essential criteria
- Good standard of literacy - demonstrated through minimal spelling and grammatical errors on application
Desirable criteria
- IT qualification
Experience
Essential criteria
- Customer Services experience
Desirable criteria
- Administration experience
- Have previously worked in a healthcare setting
Employer certification / accreditation badges
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Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Deepak Khanka
- Job title
- Line Manager
- Email address
- [email protected]
- Telephone number
- 01702 435555
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